Supervisor

Job Description

Job Description

JOB DESCRIPTION

Join our team!

We're seeking a highly motivated and experienced Shift Leader / Supervisor to assist our Restaurant Manager in overseeing daily operations. As a successful candidate, you will ensure seamless customer service, food safety, and team management while adhering to Alberta Health and food standards regulations.

Key Responsibilities :

Customer Service

• Deliver exceptional service, exceeding customer expectations
• Resolve issues promptly, maintaining a positive atmosphere with the team and guests
• Foster loyalty through personalized interactions

Operations

Leadership

What We Offer :

REQUIREMENTS

ABOUT THE COMPANY

Firehouse Subs® is a fast casual restaurant chain with a passion for Hearty and Flavorful Food, Heartfelt Service and Public Safety. Firehouse Subs is a brand built on decades of fire and police service, steaming hot subs piled higher with the highest quality meats and cheeses, and its commitment to saving lives through the creation of Firehouse Subs Public Safety Foundation®. The founders are the real deal, the food is their creation, and the company is built upon a family of franchise operators who share their same passion for serving others. In 2014, Firehouse Subs debuted nationwide a new low-calorie menu, Under 500 Calories. Firehouse Subs consistently ranks No. 1 among fast casual brands in the categories of food quality, friendly service, and taste and flavor. In 2015, Firehouse Subs was ranked No. 1 consumer choice for welcoming and comfortable atmosphere by Technomic’s 2015 Chain Restaurant Consumers’ Choice Awards, and the brand produced the second-fastest growth in U.S. franchise units as ranked by Nation’s Restaurant News.