Medical Office AssistantClerk GSS (223988)

Description

In accordance with the Vision Purpose and Values and strategic direction of Island Health (Vancouver Island Health Authority) patient and staff safety is a priority and a responsibility shared by everyone; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate and working as part of an integrated administrative team the Medical Office Assistant / Clerk - GSS performs a variety of clerical and medical office assistant duties including word processing scheduling provider billing data entry composing and signing correspondence. Answers general inquiries related to programs and services from clients physicians staff and the public. Assists primary care providers with the smooth operation and flow for client visits and care.

QUALIFICATIONS :

Education Training And Experience

Grade 12 and graduation from a Medical Office Assistant course plus two years recent related experience in a health care setting or an equivalent combination of education training and experience.

Experience working with geriatrics or individuals with cognitive impairment an asset.

Skills And Abilities

• Ability to communicate effectively both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others within an integrated administrative team.
• Ability to operate related equipment.
• Ability to type at 60 wpm.
• Ability to organize and prioritize multiple tasks.
• Knowledge of medical terminology.
• Ability to establish and maintain rapport with clients.
• Business writing skills
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.
• Proficiency in computer word processing spreadsheet applications and specialized clinical information systems.

Requirements

Required Experience :

Junior IC

Key Skills

Multi-line Phone Systems,Typing,Data Entry,Customer Service,Clerical Experience,Computer Skills,Math,Microsoft Word,QuickBooks,Office Experience,10 Key Calculator,Filing

Employment Type : Full-Time

Experience : years

Vacancy : 1