The Opportunity
This opportunity is a PERMANENT, FULL-TIME position with an exclusive day shift . This organization conducts closed-door pharmacy operations, operating from 9am to 5 pm, Monday through Friday. Dedicated to delivering outstanding patient care, this specialized pharmacy focuses on assisting individuals in securing the necessary coverage to access medications that can enhance their quality of life.
Position Description
- Managing patient and drug information files, ensuing accurate and up-to-date information before filling a prescription.
- Entering prescriptions into Kroll
- Establish communication with patients, prescribers and healthcare professionals to provide comprehensive support throughout the treatment journey
- Verify and investigate insurance coverage and benefits, addressing eligibility, co-payments, deductibles, and special authorizations
- Collaborate with public and private insurers and patient assistance programs to determine coverage options
- Communication medication deliveries with patients
- Manage inventory stock
- Ensure timely completion and submission of necessary paperwork
- Handling patient inquiries with professionalism and referring to Pharmacist when patient requires counselling
- Maintaining a clean and organized dispensary environment
Experience
Minimum of 1 year of experience as a Pharmacy Assistant or Reimbursement SpecialistProficiency with Kroll a strong assetExperience with patient support programs an assetProficiency with MS Office and G SuiteMUST have experience with billing private and public insurersQualifications
Excellent customer service skillsFluent written and oral English communication skillsRelevant experience as a Pharmacy Assistant or Reimbursement SpecialistExperience with billing private and public insurers is a MUSTEducation
High school diploma or equivalentCompletion of post-secondary education a strong asset