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Claims Coordinator (Niagara Falls)
Claims Coordinator (Niagara Falls)Youngs Insurance Brokers Inc. • Niagara Falls, Niagara Region, CA
Claims Coordinator (Niagara Falls)

Claims Coordinator (Niagara Falls)

Youngs Insurance Brokers Inc. • Niagara Falls, Niagara Region, CA
7 days ago
Job type
  • Full-time
Job description

Currently, Youngs Insurance Brokers has rewarding career opportunities for the position of Claims Coordinator at our Niagara Falls location.

Locations : Niagara Falls

Deadline : February 16, 2026

Expected Start Date : February 23, 2026

Department : Commercial Lines

Title : Claims Coordinator

Position Type : Full-time

Youngs Insurance Brokers Inc. is seeking a detailed and client-focused Claims Coordinator. In this role, you will act as a key liaison between clients, insurers, and internal teams to ensure claims are reported accurately, followed up efficiently, and resolved with a high level of service. This position is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and is passionate about advocating for clients throughout the claims process.

At Youngs Insurance Brokers, we pride ourselves on being a great place to work, offering a supportive atmosphere and opportunities for professional growth.

Why Youngs Insurance Brokers?

  • A positive, team-focused workplace
  • Casual dress environment
  • RRSP matching program
  • Education Assistance Program
  • Over 100 years of trusted service in the insurance industry

Responsibilities

  • Assist clients with reporting new auto, property and liability claims.
  • Act as the primary point of contact between clients, insurers, adjusters, and restoration vendors.
  • Ensure claims are submitted accurately and in a timely matter.
  • Analyze policy coverage, review documentation, and assess damages.
  • Determine claim validity and coverage eligibility.
  • Monitor claim progress and follow-up with insurers and adjusters as needed.
  • Maintain detailed and accurate claim files and documentation in the brokerage management system.
  • Provide regular claim status updates to clients and internal team.
  • Support claims advocacy by escalating concerns and helping resolve coverage or service issues.
  • Collaborate with internal teams to resolve complex claims and mitigate risks.
  • Maintain relationships with restoration partners and company adjusters.
  • Monitor and respond to emergency after-hours claim inquiries from customers.
  • Assist with claims-related reporting and audit of severe loss reserves.
  • Adhere to RIBO, insurer, and brokerage compliance standards.
  • Knowledge & Qualifications

  • RIBO license is required - Registered Insurance Broker Ontario
  • 1-3 years of experience in insurance brokerage or company environment
  • CIP Designation or currently in process of completing - Charted Insurance Professional
  • CRM Certificate is an asset - Risk Management Certificate
  • Strong knowledge of insurance policy wordings, coverage and claim handling procedures.
  • Client-focused mindset with strong problem-solving skills.
  • Youngs Insurance Brokers is an Equal Opportunity Employer committed to breaking down barriers in the workplace. If you need special assistance or accommodation to apply for a job posting, please contact the Human Resources Manager, Kate Doucette, at kdoucette@youngsinsurance.ca.

    About Youngs Insurance Brokers Inc.

    For over 100 years, Youngs Insurance has delivered Insurance with Integrity. We are dedicated to providing exceptional, custom-tailored insurance solutions across auto, home, commercial, life, employee benefits, and group insurance. Our commitment to excellence and outstanding customer service is at the core of>

    We Customize Every Insurance Quote Specific to Your Needs

    #J-18808-Ljbffr

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    Claims Coordinator Niagara Falls • Niagara Falls, Niagara Region, CA

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