Senior Technical Escalations Engineer - SaaS SupportThemis Solutions Inc. • Vancouver, Metro Vancouver Regional District, CA

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Senior Technical Escalations Engineer - SaaS Support

Themis Solutions Inc. • Vancouver, Metro Vancouver Regional District, CA

11 days ago

Job type

Full-time

Job description

A leading legal technology company is looking for a Senior Technical Escalations Agent to enhance their Customer Support team. This role requires expertise in troubleshooting and backend monitoring tools, strong communication skills, and a proven ability to manage customer escalations effectively. The position offers a hybrid work environment and competitive salary, ensuring team members thrive both personally and professionally. Join a team dedicated to diversity and inclusion in Vancouver.

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Senior Technical Escalations Engineer SaaS Support • Vancouver, Metro Vancouver Regional District, CA

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