Description :
Roles and Responsibilities : see attached Job Description.
Enable Skills-Based Hiring No Business case justification North America Reactive Service quotation support Travel Abroad No Rig Certificate No On-Call No Does the Candidate require Offshore Medical & Training Certificates to be arranged by the Supplier? No Does the position allow for the worker to be virtual / remote? Yes but Onsite Preferred Is Medical Check Required for Role? No Shift Work No Where is the role based? Office Based Shift Detail (No Value) Rotation schedule NA Other Rotation (No Value) Driving Licence No Driving on behalf of Company No Is MVR required No Candidate Type Consideration National Hours per Day Hours per Week Total Hours
Attachment - :
Service Quotation Specialist (Administrative Assistant) – Job Description
Scope of Work within area of Responsibility
Support North America Service Managers in the United States and Canada to perform the following tasks :
- Create Time & Material or Fixed Price Reactive Service quotations by : Utilizing Microsoft Outlook Quote Request email template. Creating and editing Deal Machine Opportunities. Creating and editing Deal Machine Service quotations. Edit Word documents and print to PDF.
- Maintain and update OneDrive Excel-based Quote tracking data log.
- Work with Service Managers to edit and optimize Outlook Quote Request email template.
- Deliver an estimated - quotes daily.
- Become familiar with FRAME agreements and apply to quotations as applicable.
- Create and maintain FRAME agreement quote templates for ease of access and efficiency.
- Optimize and streamline business processes via experience gained in the role and Service Managers' feedback.
- Participate in periodic business process and performance reviews related to the role.
- Run and distribute reports on pending quote statuses for Service Manager follow-up.
- Build and maintain effective working relationships with Service Managers to ensure accurate and timely quotation delivery.
- Exercise good English written and verbal communication skills.
- Note, on-the-job training shall be provided on use of Deal Machine system.
Desired Qualifications
Have a Bachelor's degree from an accredited university / college, or a high school diploma / GED with + years of experience supporting Sales / Service.Must have knowledge of : Microsoft Suite applications (Teams, Outlook, Word, Excel, PowerPoint).Experience with Salesforce / Deal Machine is desired, but not required.Have experience supporting Sales / Service Quoting, Customer Service, or Sales Operations.Have good analytical skills. Well-developed organizational and time management skills.Have ability to prioritize as well as multitask.Have ability to work individually and as team player.Work under pressure, maintaining a calm, respectful demeanor and have ability to prioritize and make decisions at fast paced environment.Be able to anticipate and adapt to change and react efficiently, comfortable with ambiguity.Have good accuracy, attention to details and customer service orientation both internal and external.Attachment - :
Marketing Title Adminstrative Asst Number of Headcount Required Bulk Recruitment (+ vacancies) Job Grade Reason for Position Current Contingent Worker is taking a month break in service to reset tenure. This person will only cover this time period If Replacement, Name of Replacement Confirm Cost Centre and Plant Code Position Specific Information Responsibilities / Tasks of the Role Support North America Service Managers in the United States and Canada to perform the following
tasks :
Create Time & Material or Fixed Price Reactive Service quotations by :o Utilizing Microsoft Outlook Quote Request email template.
o Creating and editing Deal Machine Opportunities.
o Creating and editing Deal Machine Service quotations.
o Edit Word documents and print to PDF.
Maintain and update OneDrive Excel-based Quote tracking data log.Work with Service Managers to edit and optimize Outlook Quote Request email template.Deliver an estimated - quotes daily.Become familiar with FRAME agreements and apply to quotations as applicable.Create and maintain FRAME agreement quote templates for ease of access and efficiency.Optimize and streamline business processes via experience gained in the role and ServiceManagers' feedback.
Participate in periodic business process and performance reviews related to the role.Run and distribute reports on pending quote statuses for Service Manager follow-up.Build and maintain effective working relationships with Service Managers to ensure accurate andtimely quotation delivery.
Exercise good English written and verbal communication skills.Note, on-the-job training shall be provided on use of Deal Machine system. Expected Role Challenges None Is the Position Onshore / Offshore Onshore Working Conditions - describe the physical environment / conditions the worker will be working in Office Are there any safety risks associated with the role? No Will the worker be working at a customer's facility? No Will the worker be driving a Company vehicle or receive a vehicle allowance? No Is the worker required to travel for this role? If so, frequency and expected travel location(s) No Candidate Screening / Qualifying Information Essential Requirements of the role (Experience / Skills / Competencies) + years of experience supporting Sales / Service. Desirable attributes of the worker (Experience / Skills / Competencies) Strong data entry capability, Open to short term contract role and fast learnerWork under pressure, maintaining a calm, respectful demeanor and have ability to prioritize and
make decisions at fast paced environment.
Be able to anticipate and adapt to change and react efficiently, comfortable with ambiguity.Have good accuracy, attention to details and customer service orientation both internal andexternal. Soft Skills Have good accuracy, attention to details and customer service orientation both internal and external. Tools or Software (Required / Preferred) Must have knowledge of : Microsoft Suite applications (Teams, Outlook, Word, Excel, PowerPoint).
Experience with Salesforce / Deal Machine is desired, but not required. Education Qualifications (Required / Preferred) Have a Bachelor's degree from an accredited university / college, or a high school diploma / GED Industry Background or Experience (Required / Preferred) No specific industry experience required Offshore Only - Does the candidate require Offshore Medical & Training Certificates Prior to Start? N / A Required Accreditations / Qualifications / Certification / Licenses including Drivers License No Is Medical Fit to Work Required for Role? Is there a specific medical screening required? No Languages Required & Proficiency Level None Target Companies None Alternative / Target Job Titles None Off-limits Companies N / A Resume key words Data Entry Mandatory Role-Specific Question & Response N / A Mandatory Role-Specific Question & Response N / A Mandatory Role-Specific Question & Response N / A About the Business & Team Team Size / Structure and How this Worker Will Fit In Product Line / Business Segment Information Name or Details of the Project / Product / Services Supported Logistics of the Role Contract Duration months Exact Work Location - Avenue, Leduc Alberta, CAN TE R Location Type (Workshop / Rig / Office / Client Office / etc.) Office Is Remote Work Offered? If yes, do they have to be in country / in state? Yes Is flexible work arrangement offered? Yes Work Schedule - how many hours per day and per week hours per week Rotation Schedule N / A Visa Sponsorship Offered (Yes / No) No Salary / Rate Range Other Offer details (Bonus, Overtime, Standby, Travel etc.) None Likelihood of Extension No Extension will be permitted Likelihood of Temp to Perm Conversion None Next Steps & Interview Do you have any planned absences that would delay the review / interview / onboarding process? If yes, is there a delegate that could progress the role in your absence? No Target Start Date ASAP Spotlight Call with Suppliers Required? (Spotlight is Optional only for frequently occurring roles) No How soon are you looking to interview? ASAP Interview Format : In person / Virtual / Assessment. How many rounds? Virtual and In Person