Data Clerk

Employment Status

Full time temporary until incumbent returns.

Location

Gateway Shelter, Surrey.

7 minute walk from Gateway Skytrain Station.

Shift Times

Monday through Friday.

15 : 00 – 23 : 00. 7.5 hour shifts.

Probationary Period

488 hours with mid and end point reviews.

Salary

$24.76 – 26.38 per hour, depending on seniority.

Job Summary

The Data Clerk – Callout worker reports to the Site Manager or designate and works in conjunction with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The Data Clerk‑Callout worker carries out a variety of duties such as word processing, correspondence – phone and electronic, schedule and report tracking, typing, facilitating callouts and call recording, maintaining records of casual employees and answering general inquiries related to programs and policies.

Job Duties

• Receives requests for emergency relief coverage, allocates and calls in relief staff to fill vacancies resulting from unfilled positions, in accordance with Lookout’s Casual Availability Policy and Procedure and the Collective Agreement.
• Inputs casual availability updates into employee database (Success Factors) and tracks any changes by running reports and notifying Site Manager or designate.
• Performs record management such as call records and attendance records as related to casual staff.
• Corresponds to staff directly during telephone callouts and conversations as well as corresponds electronically through email.
• Gathers and compiles information as required.
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted.
• Responsible for complying with and contributing to all aspects of health and safety program.

Qualifications & Competence

Skills And Abilities

Application Closing Date

Applications will be accepted until February 10, 2026 at 5 : 00pm.

EEO Statement

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

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