First-Line IT Support Specialist

A leading IT consulting firm in Central Saanich is looking for a Service Desk Analyst to provide first-line support for IT-related incidents. The ideal candidate will assist users with troubleshooting and resolving hardware, software, and network issues while adhering to IT service management best practices. Applicants should have post-secondary education in a computer-related discipline as well as strong communication skills. This is a full-time, permanent position located in Victoria, British Columbia.

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