Product Owner

Position Details

Position title : Product Owner

Reporting to : VP, Software Engineering

Department : Engineering / Product Development

Employment status : Permanent, Full-Time

Location : Richmond Hill, ON, 4 times / week on site

Position Summary

Reporting to the VP of Software Engineering , the Product Owner (PO) is responsible for maximizing the value of the product by combining strong product ownership skills with solid technical understanding. The PO ensures that business goals, user needs, and technical feasibility all align, and works closely with engineering, architecture, and cross‑functional stakeholders to deliver high‑quality, scalable, and secure products.

Essential duties and responsibilities

• Define and communicate the product vision and strategy, ensuring strong alignment with business goals and technical constraints.
• Own and manage the product backlog end‑to‑end, ensuring it is always visible, transparent, and prioritized according to business value, technical needs, and strategic objectives.
• Ensure user stories prioritization, completeness and acceptance criteria are clear.
• Act as the primary bridge between business stakeholders and engineering teams, ensuring shared understanding of requirements, constraints, and dependencies.
• Translate business needs into detailed technical user stories and requirements.
• Ensure technical documentation is created and maintained for internal and external stakeholders.
• Partner with QA, DevOps, Support, Sales Engineering, and Customer Success to ensure smooth releases and high customer satisfaction.
• Participate in release planning and validate technical readiness for deployment.
• Support engineering teams by clarifying requirements, defining success criteria, and ensuring alignment across teams.
• Contribute to the development of the company’s product roadmap, ensuring alignment with overall business strategy.
• Monitor market trends, customer needs, and technological advancements to inform product planning and prioritization.

Employment Requirements

Education level

Experience level

Abilities and Skills

Other Requirements

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Product Management and Marketing

Industries

Software Development

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