Keyholder

Job Description

Job Description

Salary : Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As a Keyholder, you'll be a trusted leader who supports management in creating exceptional shopping experiences while mentoring team members and ensuring smooth daily operations. Your passion for customer service, home dcor, and team leadership will help drive store success and create memorable shopping experiences every day.

What Youll Be Working On

• Assisting the Store Manager and Assistant Manager in leading the team and achieving store objectives.
• Acting as a role model for your team members, providing guidance, training, and support to help them succeed.
• Providing exceptional, personalized service to every customer who walks through the door.
• Maintaining merchandising and visual standards to ensure a clean, welcoming environment.
• Assisting with daily store operations, including opening and closing, restocking, and processing transactions.
• Staying up to date on product features, benefits, and promotions.
• Collaborating with team members to meet sales goals and create a supportive team atmosphere.
• Handling customer concerns and escalations with professionalism and empathy.

The Physical Side of the Role

What Will Set You Up for Success

What Youll Need to Thrive Here

How We Invest in You

Lets Grow Together

At QE Home, we welcome unique paths and diverse experiences. If you're excited about this opportunity even if you dont meet every single requirement, we encourage you to apply. Were committed to creating an inclusive and accessible hiring process, and were here to support you every step of the way.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home dcor since 1992. With over 70 stores nationwide and a growing online presence, were passionate about helping our customers and our team feel truly at home.