Office Clerk

Position Description :

CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high.

Every day, our partners help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over professionals and more than 62, customers!

We are looking for a reliable and motivated individual. Are you ready to play a key role?

We are ready for you :

• Weekdays schedule, for a better work-life balance
• Work environment recognized as one of the best in the Canada (Great Place to Work certified)
• Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies
• Career development supported by a professional development plan
• Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us
• Benefits that fit your needs : Flexible insurance plan, telemedicine, and more!

Your future duties and responsibilities :

Process the pay of employees of the CESAD program : Home Support Program offered by the Ministry of Health and Social Services

Process any requests for additions and modifications to client files

Produce Records of Employment for employees upon termination of employment

Respond to inquiries from various government agencies

Provide quality service as a client service agent by listening to the needs of clients.

Required qualifications to be successful in this role :

High School Diploma

Accurate and timely data entry

Comfortable working with computers

Caring and strong empathy for the customer

Adaptability to diverse situations

Ability to work as a team and be engaged

Bilingualism required in French and English.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $35 –$55 . This role is an existing vacancy.

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills :

English

French

Analytical Thinking

Customer Service & Support