Opportunities Baseperson II (Year Round) (Sherbrooke)

About Us

Building and maintaining our provincial infrastructure is no small job. Were recruiting for people like you to help our Province achieve big things.

The Department of Public Works supports Nova Scotias 23000 kilometers of roads and highways 4100 bridges and 9 provincial ferries. There are a lot of exciting developments on the horizon in our Province and this is your opportunity to get involved with supporting the efficient flow of communications pertaining to summer and winter road construction snow and ice control activities and maintenance operations.

About Our Opportunity

As the Baseperson II you are responsible for the effective flow of communications within your Maintenance Base and ensuring the efficient dispatch of human material and equipment resources pertaining to summer and winter road construction snow and ice control activities and maintenance operations. You are key in supporting the general office administration of the base including filing routing of mail as well as ensuring the overall cleanliness and security of the base.

Primary Accountabilities

You respond to and record incoming calls; providing general information to the public with regards to Department policies and permits. You provide top notch customer service and aid in resolving customer complaints and inquires.

You maintain daily log records for Equipment Operator hours of work for callout purposes ensure Equipment Operators are dispatched to proper plow routes and monitor the location of all Equipment Operators during storm conditions through radio contact / AVL monitoring. You are also a key contact in supporting the Supervisor reporting equipment breakdowns and initiating any emergency response procedures as required.

You assist in monitoring and reporting snow and ice control activities. You are also responsible for maintaining accurate reporting and ordering stock for maintenance inventory along with maintaining Occupational Health Safety and Environment files and records of hired equipment.

Qualifications and Experience

You have high school completion plus four (4) years of office management experience; an equivalent combination of training and experience may be considered. Completed course work in bookkeeping or a related subject would be an asset.

Excellent computer skills are a requirement including proficiency in Windows-based environments internet word processing spreadsheets data entry and email applications. Knowledge of the geographical base is required to respond effectively to public inquiries and to respond appropriately in emergency response situations.

A valid Class 5 drivers license is required. Candidates are asked to please include a copy of their current Drivers Abstract with their application.

Training or certification in the following subject areas are considered assets: SAP STEMS WHMIS First Aid and CPR Transportation of Dangerous Goods and knowledge of department policies and procedures.

You are a self-motivated individual who works both independently with minimal supervision and participates fully as an effective team player. You are accurate in your work have a mathematical aptitude and have well developed time management and organizational skills to meet established deadlines and priorities. You have strong communication skills along with a strong customer service focus.

We will assess the above qualifications and competencies using one or more of the following tools: written examination standardized tests oral presentations interview(s) and reference checks.

Equivalency

An equivalent combination of training education and experience will be considered. Equivalencies may include but are not limited to:

• At least 5 years of related experience.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as aDefined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.

Working Conditions

Work is performed in an office environment of an operation base which may be occasioned by diesel fumes from equipment noise and dust. Some outside work is required in varying weather conditions.

Additional Information

There is one (1) opportunity available based out of Zone 9 (Sherbrooke).

This opportunity is for a 52-week Year-Round position the duties of which are full time and continuous in nature.

What We Offer

• Career Development where you have access to career guidance tools resources and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued respected connected and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.