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Customer Service Rep – Remote (Automotive, Bilingual: English / French)
Customer Service Rep – Remote (Automotive, Bilingual: English / French)Concentrix • Medicine Hat, Division No. 1, CA
Customer Service Rep – Remote (Automotive, Bilingual : English / French)

Customer Service Rep – Remote (Automotive, Bilingual : English / French)

Concentrix • Medicine Hat, Division No. 1, CA
20 days ago
Job type
  • Full-time
  • Remote
Job description

Employer Industry : Customer Service Solutions

Why Consider this Job Opportunity

  • Salary up to $25 / hour, with performance-based incentives
  • Opportunity for career advancement, with nearly 80% of managers promoted from within
  • Work remotely from the comfort of your home
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Access to daily pay options for early salary access
  • Supportive and inclusive work environment with diverse networking opportunities

What to Expect (Job Responsibilities)

  • Provide customer support using a call flow guide in the customer's preferred language
  • Assist customers in resolving basic technical issues
  • Document and track information in databases
  • Offer additional products and services to customers
  • Deliver exceptional customer experiences with a positive attitude
  • What is Required (Qualifications)

  • Must be fluent in both French and English
  • At least 1 year of customer service experience
  • High school diploma or GED
  • A quiet, distraction-free environment to work from home
  • Strong computer navigation skills and eagerness to learn new technologies
  • How to Stand Out (Preferred Qualifications)

  • Experience working in a fast-paced, multitasking environment
  • A desktop or laptop for testing purposes (work computer may be provided)
  • High-speed internet connection (no wireless / hotspots or satellite)
  • #CustomerService #RemoteWork #CareerGrowth #BilingualJobs #InclusiveWorkplace

    We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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    Customer Service Rep Remote Automotive Bilingual English French • Medicine Hat, Division No. 1, CA

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