Hospitality Facilitator

Ballad Group

Ballad’s Training Division is hiring a Hospitality Facilitator for our High Level Work Employment Readiness and Connections Program (High Level WERC, pronounced "work"). This position will play a key role in delivering an occupational skills training program with a focus on the hospitality industry.

Ballad Group’s workforce development programs cover entrepreneurship, insurance, information and computer technology, construction, French language acquisition, hospitality, supply chain management, and more. We have delivered programs for various organizations, Indigenous Communities and on behalf of the Ministry of Jobs, Economy and Northern Development and the Ministry of Seniors, Community & Social Services, Ministry of Children’s Services and Social Development Canada.

The goal of the WERC program is to develop and administer individually focused direct skill enhancement training and job placement to enable multi-barriered Albertans find and maintain employment.

The Opportunity

Reporting to the High Level WERC Program Supervisor, the Hospitality Facilitator will play an active role within the Work Employment Readiness and Connections Program (WERC). This position will be responsible for facilitating all aspects of hospitality on-site skills development training.

The Hospitality Facilitator will deliver hospitality-focused workshops, program plans, and coordinate hands-on skills development activities to meet the changing needs of individual learners and prepare them for employment in the hospitality sector.

The Hospitality Facilitator will use excellent judgment to develop credible and meaningful relationships with program participants and other stakeholders, ensuring confidentiality. This individual will work closely with other program staff and participants to identify opportunities and resolve concerns.

The successful candidate will be an advocate for inclusion and diversity. They will create meaningful relationships with program participants and other stakeholders to provide an enriching classroom experience.

This is a part-time position working approximately three days per week. This position is in-person in High Level, Alberta and reports to the High Level Program Supervisor.

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