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user support technician
user support technicianMobilinq • Beloeil, QC, CA
user support technician

user support technician

Mobilinq • Beloeil, QC, CA
12 days ago
Job type
  • Full-time
  • Permanent
Job description
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience : Experience an asset
  • or equivalent experience
  • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Employment terms options

    • Morning
    • Employment terms options

    • Day
    • Weekend
    • Work Term : Permanent
    • Work Language : English or French
    • Hours : 30 to 40 hours per week
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    User Support Technician • Beloeil, QC, CA

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