Digital Merchandising Specialist

Fort Garry Industries is Canada’s leading supplier of aftermarket parts, trailers, equipment and service to the Canadian Heavy Duty Truck & Trailer Transportation Industry.

We provide parts for trucks and service to major truck and trailer fleets, repair shops, mobile repair, construction, waste management, bus fleets, utility companies, the agriculture community, tire shops, municipalities, and mining operations.

We are a one-stop shop in the heavy-duty industry for parts for trucks and are dedicated to offering the best customer service to our customers.

Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider.

With over 100 years of service under our belt, we are always expanding and looking for talented and motivated people to join our team and help with our continued success! Joining FGI means being part of a forward-thinking team shaping the future of the transportation industry.

Our CORPORATE OFFICE has an exciting opportunity for a DIGITAL MERCHANDISING SPECIALIST to join our team!

What You Will Do :

The Digital Merchandising Specialist is responsible for supporting the development and maintenance of FGI’s digital merchandising foundations across e-commerce platforms. This role focuses on organizing product assortments, managing product content and relationships, and optimizing navigation and discoverability to ensure products are accurate, purchasable, and aligned with category strategies.

You will work with your team members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks :

Manage Product Data & Content : Ensure accurate and complete product information across PIM and e-commerce platforms, identify and resolve data / content gaps, and coordinate creation of product assets and relationships (substitutes, accessories, related items, etc.).

Support Digital Merchandising Execution : Collaborate with Category Management, Pricing, Marketing, IT, and Data teams to launch and validate products, optimize category structure, navigation, filters, search, and overall site findability.

Monitor Performance & Continuous Improvement : Track key metrics (conversion, average order value, attachment rates), contribute improvement ideas, and maintain reliable schedule adherence and punctuality.

Other duties as assigned

What We Require :

Secondary school diploma, GED, or equivalent combination of education and experience

3+ years of digital merchandising, e-commerce, or category management experience (B2B preferred)

Experience working with large, complex product catalogues, and optimizing on-site search and faceted navigation.

Previous experience with PIM and B2B e-commerce platforms (Akeneo and Oro Commerce preferred).

Previous experience with Google Analytics (GA4) is preferred.

Previous experience with Epicor or other enterprise ERP systems is preferred (SAP, Oracle, NetSuite, MS Dynamics).

Familiarity with aftermarket parts or heavy-duty parts is preferred but not required

Frequently sitting, standing, and walking inside the branch.

Proficient with Microsoft Office and other standard office equipment

Excellent customer service skills

Strong communication skills, including both written and verbal

Team-oriented, adaptable, with a commitment to safety excellence

What We Offer :

Competitive Wages -PLUS Yearly bonus!

Great Benefits -Health, Dental, Vision, and much, much more

RRSP Matching

Health Spending Account

Paid sick days and Short-Term Disability Benefits

Discount on gym membership

Retirement Perks

And an overall great place to be!

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s also the smart thing.