Technical Sales Engineer

Our client is a fast-growing technology company.

Position Scope:

The Technical Sales Engineer will provide deep technical/application support to the outside sales team, qualify opportunities and design solution proposals for melt-shop, casting, reheat, and ladle equipment. This role includes driving technical closes, leading field trials and handoff to service.

Responsibilities:

• Analyze customer requirements and provide solutions by working with the Engineering Department to create proposals
• Provide technical support directly to customers on the products and their applications
• Participate in sales presentations to customers
• Provide internal technical support to Production and Sales & Marketing
• Perform system level design work for complex custom orders
• Participate in market/competitive product research and reporting activities
• Provide input and occasionally participate in new product development activities, as well as design maintenance on existing product lines
• Identify product improvements, or new products by remaining current on industry trends, market activities, and competitors
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks, benchmarking state of the art practices; participating in professional societies
• Occasionally participate in field service work or onsite technical support for sales
• Occasionally participate in Trade shows
• Act as technical lead for sales opportunities in melt shop, reheat, casting, ladles (EAFs, reheat furnaces, continuous casters, ladles, related instrumentation)
• Support outside sales reps on calls, RFQs, technical proposals, demos and factory/field acceptance tests
• Generate solution drawings, high-level layouts; work with engineering to scope detailed designs
• Own first-line troubleshooting for customer trials and installations; coordinate service/engineering remediation
• Deliver product/application trainings to customers and sales
• Convert technical wins into revenue: prepare technical appendices for proposals and respond to RFI/RFQ
• Develop relationships with key customer technical contacts (metallurgists, maintenance, process engineering)

Required Skills and Knowledge:

• Self-motivated, highly organized, and detail oriented
• Strong communication, interpersonal, organizational, and documentation skills.
• Excellent analytical, problem solving and time management skills
• Basic understanding of computer networking, programming, electronic circuits & principles
• Ability to create/interpret technical drawings (CAD familiarity desirable)
• Safe work practices and ability to pass plant safety training
• Project management/small job management experience is considered a strong asset
• Willingness to travel 10–20% (domestic, US, & occasional international)

Education and Experience:

• Degree or diploma in Electrical Engineering, Industrial Automation, or related field or an equivalent combination of training, education, and experience
• Minimum of 5 years’ experience working with electrical systems in heavy industrial environments (steelmaking, manufacturing, or similar)
• Experience working in the Steel Making or Foundry Industry, Glass or Cement Manufacturing, would be considered an asset
• Strong customer-facing experience (supporting sales/field trials)
• Technical experience in steel mill melt-shop / casting / furnace equipment or equivalent industrial furnace/metallurgy environment is considered a strong asset
• Experience working in a fast-paced engineering environment with limited supervision
• Experience using an MRP/ERP System
• Ability to read and understand technical drawings
• Experience with analog, digital, and thermal camera systems is considered an asset
• Experience with optics and lasers is considered an asset
• Experience with optoelectronic instrumentation is considered an asset
• Prior experience bridging sales & engineering is considered a strong asset
• PLC/HMI fundamentals, instrumentation knowledge is considered an asset
• Experience with quotation/configuration systems and CRM is considered an asset

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.