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Front Store Supervisor
Front Store SupervisorShoppers Drug Mart • Elmira, ON, CA
No longer accepting applications
Front Store Supervisor

Front Store Supervisor

Shoppers Drug Mart • Elmira, ON, CA
30+ days ago
Job type
  • Part-time
Job description

Front Store Supervisor

Cambridge, Ontario, Canada. $22.60-$22.60. Posted 2 weeks ago.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important

SUMMARY

Managing the customer service functions, including cash, cashiers and merchandising.

DUTIES & RESPONSIBILITIES

Human Resources

  • Ensures cashier / merchandising staff comply with all store policies and operating procedures
  • Trains cashiers / merchandisers in job functions
  • Provides ongoing guidance and instruction

Loss Prevention

  • Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
  • Customer Service

  • Ensures store employees present proper image to the public in accordance with Uniform Policy
  • Answers inquiries regarding location of product, rainchecks, etc.
  • Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
  • Promotes the CSI Survey
  • Merchandising

  • Ensures shelves are clean and organized with proper rotation
  • Ensures product displays are set up and taken down as directed by the AFSM / FSM
  • General

  • Ensures standards of housekeeping and store image are maintained
  • Complies with all Health and Safety requirements
  • May be asked to perform clerical and banking duties
  • Complies with all store policies and procedures
  • Complies with loss prevention policies and procedures and ensures they are executed in the store
  • Perform other duties as required including Cashier duties when necessary
  • QUALIFICATIONS

  • Planning, judgment and decision making
  • Independent thinking as it relates to organizing store
  • Problem solving is essential to ensure customer satisfaction
  • EXPERIENCE

  • Computer literate
  • Organized
  • Efficient time management skillsKnowledge of products and supplies
  • Reasons to work at Shoppers Drug Mart : Each store has an Associate‑Owner, allowing you to work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities.

    Accommodation is available upon request for applicants and colleagues with disabilities. We believe compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

    Senior Level : Mid‑Senior level

    Employment type : Part-time

    Job function : Sales and Business Development, Industry : Retail

    Referrals increase your chances of interviewing at Shoppers Drug Mart by 2x.

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    Front Store Supervisor • Elmira, ON, CA

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