Service Leader
We are currently seeking experienced Service Leaders to join our service team at S+L Kitchen & Bar in South Surrey!
Our ideal candidate has :
- Prior experience working in restaurants as a Server, Service Leader or MOD
- Prior experience in a leadership capacity
- A desire to learn and grow with the Company
- Top notch customer service skills!
Responsibilities of this role include :
- Keep General Manager promptly and fully informed of all issues and take prompt corrective or suggest alternative course of action where necessary
- Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with JRG policies and procedures
- Attends weekly Service Leader meetings
- Maintains favorable working relationship with all company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale, productivity and efficiency / effectiveness
- Provide a favorable image of The Joseph Richard culture and uphold high industry standards
- Oversee and manage all areas of the restaurant and make decisions reflected in the importance to guest service
- Hold all employees accountable for service standards, performance and appearance
- Ensure guest satisfaction in all areas of food, service and environment
- Communicate with the team through daily log outs and updates
- Develop and maintain relationships to ensure guests remain loyal and return
- Report and record all repair and maintenance issues in a timely manner
- Ensure financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
- Maximize bar profitability by ensuring correct pouring and recipes are followed
- Understand scheduling based on budget and sales forecast and staffing and maintaining shifts accordingly
Working Conditions :
- Hours and shifts may vary
- Must be available to work evenings, weekends, and holidays
The Perks :
- Fun work environment and company events!
- Staff discount at all JRG locations and discounted meals during shifts
- Opportunity to participate in the Company's Extended Health Benefits Plan after 6 months of employment
- Access to ongoing training and development through Joseph Richard University (JRU)
- Opportunity for advancement throughout all JRG establishments and divisions
- Opportunity to participate in the JRG Join Us Employee Referral Program
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