Amenity Attendant

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The City of Edmonton is looking for Amenity Attendants to join our Seasonal team to support our aquatic facilities during the busy summer season. As an Amenity Attendant you will use your strong interpersonal and decision making skills to create a safe and enjoyable environment for the citizens using our aquatic facilities. You will succeed in this position if you can perform all tasks in a respectful inclusive and service-minded way.

What will you do

• Greet patrons in a friendly and respectful way.
• Ensure appropriate behaviour and use of all equipment such as slides and diving boards.
• Ensure the safety of all patrons using facility amenities.
• Ensure patrons are obeying rules and general facility guidelines.
• Assist lifeguards in crowd control.
• Assist lifeguards in conducting swim tests.
• Assist lifeguards with opening and closing of the amenities.
• Control the movement of patrons in and out of the pavilions/dressing rooms.
• Clean touch points as required.
• Maintain statistics and administrative tasks including timesheets.
• Act as a customer service representative on site.
• Assist staff in emergency response as directed.
• Perform other related duties as required.
• Minimum 14 years of age; 15 years and older may be required depending on the facility.

Skills required for success:

• Excellent customer service and interpersonal skills and the ability to handle difficult situations.
• Ability to perform the sustained and repetitive tasks related to the role such as being upright for long periods of time.
• Ability to effectively communicate and provide direction to facility users.
• Ability to swim 25m comfortably.
• Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion.

Assets:

• Experience working in a swimming pool environment and/or in a customer service role serving the public.
• Ability to communicate in a second language.
• Bronze Star Bronze Medallion and/or Bronze Cross.

• Lifesaving Society Amenity Attendant certification.

Conditions of Employment:

• Intermediate First Aid and CPR Level C certification.
• Hire is dependent on Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton.

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits.

Successful candidates may be eligible for recall in the 2027 season

Up to 20 temporary part-time for up to 5 months

Hours of Work: Up to 20 hours per week. Evening and weekend work is required.

Salary: $20.320 (Hourly)

Recruitment Consultant: JP/JR

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.