Administrative Assistant I- Human Services

Position Title : Administrative Assistant I – FLSA Status : Non‑exempt. Reports to : Human Services Director. Wage Scale : F. Department : Human Services.

Position Summary

This position description has been prepared to assist in evaluating duties, responsibilities, and skills of the position. It is not intended as a complete list of specific responsibilities and duties, nor is it intended to limit duties to those listed.

This position is responsible for assisting with maintenance of accounting and record keeping systems and for providing current information on the financial status / administration of the Human Services Department.

Essential Duties and Responsibilities

• Communicates with the public, employees, and other individuals to answer questions, direct, explain, inform, and address complaints.
• Answers telephones, directs calls, and takes messages.
• Receives, sorts, date stamps, and distributes daily mail, deliveries, and messages as directed.
• Performs routine clerical tasks including sorting, recording, form ordering, and typing as required.
• Maintains and files correspondence and reports.
• Acts as receptionist / computer terminal operator and performs basic book and record keeping.
• Accurately keys information regarding services into PPS computer programs. Funding is based on this information.
• Records incoming revenues and receipts.
• Operates and maintains office machines, such as photocopiers, scanners, facsimile machines, voicemail systems, and personal computers.
• Maintains and orders office supplies.
• Reconciles and balances reports received from Forward Health.
• Bills Case Management to EDS.
• May post, receipt, and record payments and assist with audits.
• Types and publishes media release informing public of programs.
• Uses limited functions in Care Worker Web including finding client numbers, checking case comments, reprinting forms, and issuing emergency Wisconsin Quest cards.
• HSRS and Visual WISSIS data entry.
• Performs secretarial duties for the Director including taking and transcribing dictation, composing letters, taking messages, maintaining files and taking minutes of meetings.
• Develops spreadsheets.
• Scans ESS case file information.
• Acts as back‑up to fiscal and other clerical staff as needed.
• Assists Western Region for Economic Assistance (WREA) with clerical duties including but not limited to mailings, copies, and daily scanning of ECF documents.

Related Job Functions

Physical Demands

Education and Training Requirements

Wage and Benefits

Vernon County Human Resources

400 Courthouse Square, Suite 300

Viroqua, WI 54665

Telephone : 608‑637‑5301

Fax : 608‑638‑7262

Office Hours : Monday through Friday, 8 : 30 am to 4 : 30 pm

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