Senior Software Engineer (Frontend), Customer Engagement

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square Customer Engagement offers essential tools for our Merchants to grow their businesses and engage with their customers. These tools include Email and Text Message Marketing, Loyalty, Gift Cards, House Accounts, and Subscriptions.

Our team is focused, fast-moving, and rapidly growing, with numerous opportunities for growth and impact. We aim to build the best tools to help our merchants engage their customers, fostering deep relationships and business improvement. Additionally, we are undergoing a significant technical transition to newer technologies, providing a unique opportunity to shape the next decade of our products.

We seek a product-minded frontend engineer who prioritizes what’s best for our Merchants and their customers.

You will:

• Work closely with other engineers, designers, and product managers to design and build world-class product experiences.

• Own the entirety of your features; including component design, implementation, automated testing, and rollout.

• Drive the architecture of our frontend systems to enable quick and stable feature development

• Hold yourself, and your teammates accountable to the standards of engineering and ethics that enables Square to safely move billions of dollars in payments and allow our customers to trust us with their sensitive data.

Qualifications

• 6+ years of relevant professional experience.

• Strong execution skills, with a pragmatic focus on ROI, to deliver remarkable solutions to our merchants.

• An appreciation for the connection between the software you build and the experience it delivers to customers

• Strong communication skills and ability to work cross-functionally with other functions, such as designers, product managers, data scientists, marketing, and business development to deliver a great product.

• Demonstrated, first hand experience building products at scale.

• Proficiency in at least one front-end framework and an enthusiasm to learn others. Our engineers have all kinds of backgrounds and are encouraged to move freely across our technology stack.

• The ability to provide technical mentorship and guidance to engineers of varying experience levels.

Languages and technologies we use and teach:

• Languages: Javascript (ES6), Typescript

• Technologies: Sass, HTML

• Frameworks: , React

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. Canada locations are categorized into one of two zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: CAD $138,500 - CAD $207,700
Zone B: CAD $133,700 - CAD $200,500

To find a location’s zone designation, please refer to this .

We have listed some of our common hiring locations. Depending on the cost of labor in the relevant geographic area, state work locations that are approximately 50 Kilometers outside of the metro area listed may be aligned to a different zone. These zones may be modified in the future. Please speak with a recruiter for additional information.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our .

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.