Senior Marketing & Sales Operations Representative

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Americas Distribution Services Division (ADSD) provides governance and administration of Cat® dealers across the U.S., Canada, and Latin America.

As the Senior Marketing & Sales Operations Representative, you will be responsible for applying previous experience and knowledge of process improvement methodologies to improve dealer marketing and sales capabilities and overall customer experience. The individual is a liaison between dealers, customers, and other Caterpillar personnel. The Senior Marketing & Sales Operations Representative is very familiar with the company’s processes, systems, and methodologies. The individual is accountable for contributing to the identification, analysis, and resolution of marketing and sales distribution needs and problems in assigned disciple/district. The individual performs analysis work, identifies, and resolves larger problems that are less tactical and more strategic in nature.