Inside Sales Representative

Aspen Custom Trailers is a leading manufacturer of heavy haul trailers serving the specialized transportation, forestry, energy, mining, and construction industries. Our transporters are trusted by heavy haulers for their durability, innovation, and performance. We operate in the B2B capital goods sector, where building strong relationships and delivering value to our customers is key.

We are looking for a motivated, process and customer-focused Inside Sales Representative (ISR) to support our remote sales team. This role reports directly to the Corporate Sales Manager and plays a central role in qualifying leads, managing stock trailers, and delivering an exceptional customer experience through plant tours, trailer walkarounds, and responsive communication.

Key Responsibilities

Sales & Lead Management : Qualify inbound leads, make proactive outbound sales calls, and generate opportunities with prospective and existing customers

Customer Engagement : Provide trailer walkarounds, host site tours, and manage all customer visits and walk-ins at our Leduc, AB manufacturing facility

Stock Trailer Management : Manage our inventory or heavy haul trailers

CRM Super User : Maintain accurate customer and account records, support data-driven decision making, and help improve sales processes

Dealer & Department Collaboration : Assist dealer management, support corporate sales initiatives, and collaborate with production, engineering, warranty, and other departments to ensure smooth customer experiences

Marketing Support : Assist with campaigns, promotions, and outbound engagement to drive inquiries

Qualifications

• 2–5 years of outbound B2B sales experience
• Experience selling capital goods (e.g., heavy equipment, trailers, industrial products) is an asset
• Demonstrated ability to achieve sales targets and KPIs
• Strong communication skills with the ability to articulate technical value clearly
• Experience with CRM systems and Microsoft / PC applications
• Motivated, collaborative, and customer-focused
• Comfortable working in a busy manufacturing environment

What We Offer

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