Scheduling and Operations Analyst (Temp Full Time 6 Month Contract)Sienna Senior Living • Markham, York Region, CA

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Scheduling and Operations Analyst (Temp Full Time 6 Month Contract)

Sienna Senior Living • Markham, York Region, CA

21 days ago

Job type

Full-time

Temporary

Job description

Scheduling and Operations Analyst (Temp Full Time 6 Month Contract)

Brought to Sienna Senior Living as a key part of our operations team, this role offers a six‑month contract with the option of renewal. You will work in a hybrid model, supporting our communities in Ontario, British Columbia, Saskatchewan and Alberta.

Hourly Range : $21.44 to $26.80

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple : to cultivate happiness in daily life!

What Sienna Offers

A competitive salary
Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
A welcoming culture that values diversity and differing perspectives, experiences and beliefs
Work model – 100% on site at Markham Head Office

What You’ll Be Doing

Lead and coordinate all components of scheduling, call‑outs, payroll submissions, and core functions within the designated area.

Ensure team member schedules are accurate by completing master schedules, maintaining daily adjustments, exceptions, coding, and availability to ensure proper staffing levels and accurate pay.

Handle all absence calls and daily communication with the department manager for absences and update the timesheet.

Ensure payroll daily edits are completed and submitted to payroll on time by the payroll deadline; liaise with on‑site leadership to coordinate timely close of payroll.

Monitor the time‑clock punches for late, early, missed punches, etc., and make adjustments within the scheduling and payroll system.

Use the call‑out system to find replacements for absent staff; communicate with site leadership to ensure awareness of any vacant shifts that cannot be filled.

Validate and update time‑off requests submitted by team members, align them to the collective agreement, and obtain approval from the respective manager.

Complete daily edits, reconcile payroll based on schedules vs. actual punches, and follow up with managers as appropriate to resolve discrepancies.

Prepare data for daily staffing meetings, and weekly / bi‑weekly business reviews; attend meetings and lead discussions on current staffing levels, opportunities and challenges.

Provide analysis and support to on‑site leadership regarding current schedules, master schedules, and recommendations on hiring.

Utilize standard reports and audits for accurate scheduling.

Collaborate with the Labour Relations team regarding collective agreements and policies, providing responses to team members.

Ensure the scheduling system is up to date with current schedules and confirmed to align with site budget; work with Scheduling Manager / Executive Directors to ensure the scheduling system remains the source of truth.

Who You Are

Bachelor’s degree and / or diploma or certificate or relevant qualification.

Minimum of 1‑3 years of experience in scheduling, time & attendance, and pay.

Experience with collective agreements.

Proficiency with MS Office, Outlook, Word, and Excel.

Experience working as part of an interdisciplinary team.

Understanding of pay‑related employment legislation is an asset.

Experience in a healthcare environment is an asset.

What You Need To Know

Any offer of employment will be conditional upon a criminal background and reference check.

We will review applications as they are received; only candidates selected for an interview will be contacted.

Sienna Senior Living may use artificial intelligence to screen or assess applicants for this position.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request accommodation will be provided throughout the recruitment, selection, and assessment process.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Hospitals and Health Care

Wellness and Fitness Services

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Analyst • Markham, York Region, CA

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