Shop administrator / Parts and Inventory Coordinator

Position Summary :

The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to internal and external customers. Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.

Schedule : Monday to Friday 7 : 00am to 3 : 30pm

Salary : $25 / hr + Benefits and RRSP Matching

Key Responsibilities

THE MAINTENANCE COORDINATOR ROLE HAS RESPONSIBILITIES IN THE TWO MAIN AREAS OF PARTS ADMINISTRATION AND SERVICE

COUNTER SUPPORT. EACH ASSOCIATE WILL HAVE A UNIQUE ACCOUNTABILITY LIST AS OUTLINED BY HIS OR HER BRANCH

FINANCIAL MANAGER. THE KEY ACCOUNTABILITY LIST BELOW INCLUDES ALL AREAS.

Maintenance Service Customer Support

• ??? Maintain Service Net Planner with PMs campaigns, repairs from drive-ins, call-ins, and 24 / 7 calls, and off lease / on lease. Start R / O???s, schedule pick-ups and vendor outside work.
• ??? Partner with Centralized PM Scheduling Operations and Outside RO Management teams to foster collaboration in support of the customer.
• ??? Greet customers at the location and provide quality phone service. Respond to customer inquiries regarding billing and scheduling.

Inventory Productivity

Process Analytics

Other Responsibilities

Physical Requirements :

Penske is committed to the principle of equity in employment

About Penske Truck Leasing

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske???s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions.