Front Desk AttendantRuth & Naomi's Mission • Chilliwack, BC, Canada
Front Desk Attendant
Ruth & Naomi's Mission • Chilliwack, BC, Canada
30+ days ago
Job type
- Full-time
Job descriptionProvide a welcoming presence at the Family Centre reception desk. Conduct regular internal and external patrols and document activity. Monitor building access, log visitors, and manage keys, fobs, and security passes. Complete Shift Activity Reports, Incident Reports, and visitor logs accurately and on time. Maintain a clean and presentable reception area and support general facility cleanliness. Respond to first aid situations and complete appropriate documentation. Assist with after-hours reception duties, lost and found, and parking area monitoring. Support RANs Recovery treatment program as needed. Attend staff meetings and contribute to positive team communication. Other duties as assigned by the Family Center Assistant Manager High school diploma or equivalent (post-secondary in social services, security, or related field an asset). Minimum 1 year of experience in security, front desk, or client support (shelter or healthcare preferred). Valid First Aid & CPR certification (or willingness to obtain). Nonviolent Crisis Intervention or de-escalation training is an asset. Experience working with vulnerable populations (homelessness, addiction, mental health). Strong observational and situational awareness skills. Ability to remain calm and professional in crisis situations. Clear written and verbal communication skills. Commitment to the mission, vision, and values of Ruth & Naomis Mission. Knowledge of community resources. Sit, stand or walk (for up to an entire shift). Climb stairs, ramps, or ladders occasionally during shift. Occasionally bend / twist at waist / knees / neck to perform various duties. Occasionally lift or carry up to 40 pounds. Our family center is staffed 24 / 7 with shifts from 7 : 30am-3 : 30pm, 3 : 30PM-11 : 30PM and 11 : 30PM-7 : 30AM (including weekends and holidays).
Job Description
Job Description
Salary : $21.50 per hour + $1.20 additional overnight
Who We Are
At Ruth & Naomis Mission, we are more than just an organizationwe are a community dedicated to walking alongside those experiencing homelessness, poverty, and addiction. Rooted in Christian faith, we provide shelter for over 200 people nightly, serve 500+ meals daily, and offer life-changing recovery programs.
Our core values guide everything we do :
- Grace We believe in second chances.
- Hope We wont give up.
- People We see the value in everyone.
- Partnership We walk together.
- Curiosity We are eager to learn.
- Trust We do what we say we will.
The Role
The Front Desk Attendant at the Family Centre is part of a team responsible for providing a warm and welcoming environment for people coming into the facility. This role provides site security to support and encourage building patrons to feel safe and secure while on the premises of RAN Mission Family Centre located at 46129 Princess Avenue in Chilliwack BC.
Key Responsibilities
What You Bring
Position Details
If youre passionate about creating a safe and welcoming environment while serving the community with dignity and compassion, wed love to hear from you!
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Front Desk Attendant • Chilliwack, BC, Canada
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