Assistant Service Manager - Utility Trucks & Rental EquipmentCustom Truck One Source • Ayr, ON, CA

Assistant Service Manager - Utility Trucks & Rental Equipment

Custom Truck One Source • Ayr, ON, CA

30+ days ago

Job type

Full-time

Job description

Custom Truck One Source “CTOS” located at 127 Earl Thompson Place, Aye, ON N0B1E0

Hiring an Assistant Service Manager to mentor, train and work with the Shop Techs and Operations Manager to grow CTOS business in Ontario.

CTOS facility in Ayr, Ontario is a state-of-the-art production & service center spanning over 9,500 square feet.
Background in Utility, Commercial Trucks, Rental & related business experience is a plus.
Monday – Friday, 7 : 00am – 5 : 00pm (OT as needed.)
Competitive Base Salary, Bonus Eligible and Vehicle Allowance and Career Growth.

Summary

You understand the heavy and utility equipment business and have a drive to be an active part of solutions. You set the bar high and set an example for other leaders and colleagues on how to work collaboratively with the highest level of integrity. Act as departmental liaison on matters of production output and other matters with CTOS leadership, customers, and departments as necessary or directed.

Primary Responsibilities

Forecasts goals and objectives for the department and strives to meet them.

Prepares and administers an annual operating budget for the service department.

Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, etc.

Hires, trains, motivates, counsels, and monitors the performance of all service department employees.

Directs and schedules the activities of all department employees.

Conducts meetings with department employees to discuss activities and problems of mutual interest.

Establishes and maintains good working relationships with customers to encourage repeat and referral business.

Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances.

Controls the performance of the department using such tools as daily operating control, efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.

Monitors repair order trends, such as number of repair orders completed, number of times per repair order, dollar sales per repair order, dollar sales per service advisor, etc.

Ensures that customers’ service files are up-to-date and are readily available for reference.

Follows up on parts department orders to ensure parts availability. Ensures that customers’ trucks and equipment are kept clean.

Must have a working knowledge and understanding of safety requirements and practice them.

Must refer to MSDS when using any chemicals, substances, and materials, understanding the MSDS information, and abiding by MSDS required personal protective equipment. Must require employees to wear gloves, safety glasses and other PPE for all tasks requiring their use.

Conducts Custom Truck safety training for all Truck Service employees and follows all safety requirements.

Computers – Knowledge and ability to utilize common software (Microsoft Word, Excel, etc.) and ability to learn industry specific software.

Education & Experience

College Education desired or High School diploma with related experience.

Requires three years of related management experience.

Experience as a heavy-duty diesel truck mechanic or related is desired.

Benefits :

Casual dress

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

Paid time off

Vision care

Create a job alert for this search

Assistant Service Manager Utility Trucks Rental Equipment • Ayr, ON, CA

Similar jobs

Luxury Retail Assistant Manager - Lead & Elevate Service

Swarovski • Kitchener

Full-time

A global lifestyle brand in Kitchener is seeking an experienced Assistant Store Manager to lead a diverse team.In this rewarding role, you'll provide extraordinary customer service, support recruit...Show more

Last updated: 4 days ago • Promoted

Plant Manager (Confidential Search)

Preston Lang • Guelph

Full-time

Our Client is a recognized leader in the specialty packaging industry, delivering innovative, high-performance solutions for clients across the healthcare, consumer, and media markets.With a legacy...Show more

Last updated: 24 days ago • Promoted

Care and Services Manager

ParaMed Home Health Care • Kitchener

Full-time

In the role of Care and Service Manager (CSM), you have the opportunity to lead our clinical supervisors and front line staff in making a difference in the lives of the patients that we serve.Educa...Show more

Last updated: 6 days ago • Promoted

Manager of Transportation Safety and Policy

City of Kitchener • Kitchener

Full-time

The City of Kitchener is seeking a Manager of Transportation Safety and Policy.Reporting to the Director of Transportation, the Manager of Transportation Safety and Policy has oversight of the curr...Show more

Last updated: 24 days ago • Promoted

Leader of the Corporate Account Coordinators & to the Customer Service Manager

s.t.o.p. Restaurant Supply • Kitchener, ON, CA

Full-time

Quick Apply

Restaurant Supply has paved a path into becoming the top provider of top-quality kitchen equipment and materials for many foodservice giants in the hospitality industry. Our primary mission is to co...Show more

Last updated: 30+ days ago

Apprentice Mechanic or Licensed Truck Mechanic (310T)- Weekends

Challenger Motor Freight • Cambridge, ON, Canada

Full-time

Quick Apply

Challenger, part of the Fastfrate Group of Companies, is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visib...Show more

Last updated: 30+ days ago

On-Site Branch Lead : Service & Operations

MSupply • Kitchener

Full-time

A leading parts distributor is seeking a Branch Supervisor for its Kitchener location.This role focuses on ensuring operational efficiency, profitability, and compliance with company policies.You w...Show more

Last updated: 24 days ago • Promoted

Team Leader, Claims Services

Agricorp • Guelph

Full-time +1

Agricorp is seeking an experienced leader to join our Claims team in the Program Delivery division to help deliver financial and risk management programs for Ontario's agriculture sector.The Team L...Show more

Last updated: 24 days ago • Promoted

Customer Service Agent - 50k-60k / Year - Remote

Spade Recruiting • Brantford, Ontario

Remote

Full-time

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more

Last updated: 16 days ago • Promoted

Outside Account Manager

State Industrial Products • Brantford

Full-time

We Have a Dedicated Crew Of More Than 700+ Innovative And Dedicated Employees.Here Are a Few Reasons Why We’d Make a Great Team. With a guaranteed base pay plus monthly bonus.We are a high growth co...Show more

Last updated: 21 days ago • Promoted

Regional HVAC Operations Leader for Retail Facilities

BGIS Global Integrated Solutions Limited • Brantford

Full-time

A leading facility management company in Brantford, ON, is seeking a Regional Operations Manager with extensive trades operations experience. The role requires strong leadership to manage a team of ...Show more

Last updated: 24 days ago • Promoted

Practice Manager - Wingrove Veterinary Services

VetCare Canada • Guelph, ON, CA

Full-time +1

Quick Apply

Welcome, we're thrilled you are considering joining the highly skilled team at Wingrove Veterinary Services Learn More Wingrove Veterinary Services in Guelph, ON is seeking a confident, people-focu...Show more

Last updated: 8 days ago

Retail Manager

DM Elite Talent • Guelph

Full-time

We’re looking for an experienced.This is a hands-on leadership role for someone who understands both the front counter and the back shop—and knows how to keep everything running smoothly when thing...Show more

Last updated: 7 days ago • Promoted

Central Service Dispatch Manager

Sunbelt Rentals, Inc. • Guelph

Full-time

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed ...Show more

Last updated: 2 days ago • Promoted

Fleet Services Manager

Adecco Canada • Kitchener, Ontario, Canada

Full-time +1

Quick Apply

Adecco, in partnership with our client, is currently hiring a full-time.In this role you will be responsible for managing all aspects of fleet operations, including vehicle procurement, maintenance...Show more

Last updated: 9 days ago

Assistant Store Manager

VG Meats • Simcoe, ON, CA

Full-time

Quick Apply

Assistant Store Manager – VG Meats (Simcoe, ON) Help lead a store that’s changing the way Ontario eats.VG Meats is looking for an Assistant Store Manager to join our team in Simcoe, Ont...Show more

Last updated: 30+ days ago

HOUSING CO-OP MANAGER, DRUMLIN CO-OPERATIVE HOMES

Central Ontario Co-operative Housing Federation • Kitchener

Full-time +2

Established in 1989 in the city of Brantford, Ontario Drumlin Co-operative Homes Inc.We are a Federal ILM housing co-op and operate as a non-profit organization. We are a member co-op of the Central...Show more

Last updated: 24 days ago • Promoted

Luxury Auto Experience Manager

Genesiskw • Kitchener

Full-time

A luxury automotive dealership in Kitchener-Waterloo is seeking a Genesis Experience Manager.This customer-focused role requires a sophisticated sales professional who excels in relationship buildi...Show more

Last updated: 3 days ago • Promoted