Claims Manager & Collection Technician (Construction)Sureway Construction Group Ltd. • Edmonton, Division No. 11, CA

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Claims Manager & Collection Technician (Construction)

Sureway Construction Group Ltd. • Edmonton, Division No. 11, CA

30+ days ago

Job type

Full-time

Permanent

Job description

Claims Manager & Collection Technician (Construction)

Join the role at Sureway Construction Group Ltd.

Location : Edmonton, AB (9175 - 14 Street NW). Note : no direct access to public transportation.

Hours : Permanent, Full-time, Monday-Friday; 7 : 30am - 4 : 30pm (In-Office), On-Call (Evenings & Weekends).

Requirements

Personal Reliable Vehicle

Pre-employment

Drug and alcohol testing (swab-based test)

Successful completion of Company Orientation and site-specific orientation

Claims Manager Responsibilities

Management of the Disability Claims process including WCB, Short- Term and Long-Term Disability for Sureway Group of Companies, including the Modified Work Program.

Manage the Substance Abuse Program.

Demonstrate problem solving and critical thinking when determining the relationship between mechanism of injury and diagnosis by gathering and analyzing relevant information and planning to facilitate a return to work.

Interpreting medical reports and coordinating medical treatment.

Determining entitlement of medical and financial benefits.

Establishing compensation rates, determining the appropriate wage replacement benefits payable and determining medical aid and non-rate based entitlements.

Building strong relationships with stakeholders and collaborating with them in the return to work process every step of the way.

Manage interjurisdictional claims.

Manage Cost Relief.

Other duties as required to support departmental requirements.

Claims Manager Knowledge, Skills & Abilities

Undergraduate Degree / Diploma, preferable in Social Sciences, Rehabilitation, Kinesiology, Disability Management, or a related degree.

Minimum 5 years of WCB experience and short-term and long-term disability management.

A solid understanding of the Alberta Workers’ Compensation system, its hierarchy, departments and workflow is required, as well as having sound business knowledge.

A good understanding of WorkSafeBC and Saskatchewan WCB is considered an asset.

Experience in caseload management, vocational rehabilitation and / or bodily injury insurance claims.

Familiarity with medical or rehabilitative terminology is an asset.

The ability to understand and apply policy while understanding the need for creative problem solving, critical thinking, independent decision-making and flexibility skills.

Effective communication skills - active listening, collaboration and effective verbal and written communication skills.

High degree of confidentiality.

Strong negotiation and conflict management skills.

Ability to creatively solve complex and sensitive issues.

Ability to multitask and be organized.

Proficiency in the use of the Internet, Microsoft Word / Excel, MS Outlook.

Demonstrate effective negotiation, mediation, and conflict resolution skills to resolve differing opinions on a wide variety of claim issues. This includes workers, employers, and medical and other service providers.

Specimen Collector Responsibilities

Conduct drug collections and testing, as well as alcohol testing.

Booking 3rd party pre-employment, post-incident & reasonable cause testing.

Organize and maintain paperwork flow and process.

Deliver test results to donors.

Follow up on lab collections.

Order supplies.

Organize calibration of equipment.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Finance and Sales

Industries

Construction

Referrals increase your chances of interviewing at Sureway Construction Group Ltd. by 2x

Sureway Construction Group is an equal opportunity employer. We would like to thank all applicants for submitting their resume; however only those selected for an interview will be contacted.

No recruitment agencies please.

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Construction Manager • Edmonton, Division No. 11, CA

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