customer service adviser

Work setting

• Industrial

Tasks

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Perform general office duties
• Receive and log complaints

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word

Area of work experience

• Marketing
• Community service organization
• Product development

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Client focus
• Excellent oral communication
• Organized
• Team player
• Ability to multitask
• Quick learner

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting?

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Group insurance benefits
• Work Term : Permanent
• Work Language : Bilingual
• Hours : 40 hours per week