Front Office Administrator

Job Details

Description

AFL is a global powerhouse in fiber optics, delivering cutting-edge, integrated solutions for engineering, construction, installation, and repair of broadband networks! Launched in 1984 with just one innovative product, we've skyrocketed into a billion-dollar leader serving telecom, oil & gas, and utilities markets worldwide.

We're passionately committed to environmental stewardship, championing employee well-being, and fueling communities through exciting grants, service projects, and bold sustainability initiatives. Supercharged by Fujikura Ltd—a $6B innovation titan with 128+ years of excellence—AFL cultivates a vibrant culture of collaboration, growth, and rock-solid stability across Canada, the U.S., Mexico, Europe, Asia, and Australia.

America Fujikura Limited (AFL) is seeking a full time Front Office Administrator. This position requires you to be in office Monday to Friday, 8:00AM to 4:30PM

JOB SUMMARY

Under the general direction of the Office Manager in Surrey, BC, the Front Office Administrator is responsible for administering the day-to-day office service requirements and operations of the Surrey office to ensure a functional, pleasant, and safe work environment through responsive, efficient, and cost-effective office service programs and services to employees

SPECIFIC RESPONSIBILITIES AND RESULTING OUTCOMES

• Provide reception duties, creating a positive, warm, and welcoming atmosphere for all employees, visitors, and stakeholders. Greet and assist visitors and staff.
• Manage front phone and respond to all general inquiries via in-person, phone, email, or Teams. Coordinate solutions for day to day asks from staff.
• Handle mail, inter-office mail, and courier packages ensuring they are delivered to the correct staff person or coordinate outbound courier as needed.
• Invoice Management for courier and office supplies.
• Assist with new hire asset handover (Laptop, Access Pass, Parking pass, Name Plates and other office utilities) and setting them up in the office when they arrive.
• Help Onboarding team with TELUS asset management/sorting/shipments/receiving/returns.
• Where required support the Onboarding team with tasks such as credentialing, onboarding new hires, assets retrieval and
• Purchase and manage general office supplies, ensuring an organized system.
• Point of contact and responsible for handling vendor services such as coffee service, copier maintenance, shredding, janitorial, etc. Track and monitor spending.
• Monitor office for repair and maintenance Report issue or submit ticket.
• Assist with mobile phone program, including managing assets and record keeping.
• Enter staff timesheets and submit tie-out reports for approval and processing.
• Ensure office environment, including boardrooms, are maintained to a professional and cleanliness
• Assist in administering security access and parking pass program.
• Support Environment, Health and Safety (EHS) with tasks such as: Track and monitor visitor daily signing sheet Track and monitor personal protective equipment (PPE) supplies Floor Warden and First Aid Attendant duties
• Manage booking of boardrooms/hoteling offices/hotel Organize and schedule meetings and appointments for shared meeting spaces. Prepare food and beverages as Tidy and reorganize the meeting room to ensure the boardroom is ready for future use.
• Assist with corporate social functions such as social committee events, community engagement activities, corporate events, meetings, and related events, as required.
• As required, assist with calendar management and event management for Executive meetings including venue selection, technology requirements, catering, refreshment arrangement.
• Support evolving administrative needs and take on new duties as required.

QUALIFICATIONS

Knowledge and Experience

• 1+ years’ experience in the coordination of office services
• Min Education - Post-Secondary Education
• Strong interpersonal skills including written and verbal communication
• Demonstrated customer service skills
• Strong organizational, prioritization and multitasking skills
• Intermediate knowledge of MS Office applications including Word, Excel, Outlook, and Experience with SharePoint and Teams

Skills and Abilities

• Flexible – open to change & new information and rapidly adapts to changing conditions or unexpected obstacles
• Detail oriented – excellent attention to detail with the ability to follow through on assigned tasks
• Independent – ability to work well under limited supervision
• Team Player skills – possesses strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
• Analytical Thinking/Problem Solving – capable of complex reasoning analysis
• Results focused – driven to achieve
• Interpersonal skills – friendly, attentive, and helpful manner, sets positive workplace tone, adept at collaborating on projects, maintains effective relationships, and communicates clearly at all levels of the business
• Adaptability – capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously

WORKING CONDITIONS

Physical, Sensory and Mental Requirements

• Normal office Environment

Work Hours

General hours of Monday through Friday 8:00 am to 4:30pm. Occasional weekend or longer hours. This position requires the successful candidate to be at the office Monday to Friday 8:00AM to 4:30PM

Why AFL?

AFL is a global leader in the telecommunications industry, providing cutting-edge network technology and solutions to customers around the world. At AFL, we’re committed to diversity and inclusion, recognizing that our team members’ unique contributions help us provide superior service and create better solutions. We provide best-in-class training to ensure you have everything you need to succeed and grow.

Additional Perks:

• Annual merit increases
• Excellent training and professional development opportunities
• A supportive and diverse team environment
• Opportunity to work in a dynamic, rapidly changing industry.
• RRSP matching plans
• Health, dental, vision and health benefits
• Employee Assistance Programs

We welcome diversity and encourage individuals of all backgrounds to apply!

We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process, contact NS-Recruitment@AFLglobal.com. We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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