Clinical Coordinator – Psychosocial Support Services ++FILLED++

Tasks

• −Ensure the quality and consistency of psychosocial interventions within the organization’s clinical framework.
• − Provide direct support to staff during complex situations involving residents.
• − Update clinical tools, ensure their application in daily practice, and offer constructive feedback to team members.
• − Respond to calls, support clinical decision-making, and provide remote guidance to the team (on-call duty and use of personal phone are compensated).
• − Plan staff schedules, manage replacements and vacation coverage.
• − Participate in recruitment, onboarding, and performance evaluation of frontline workers.
• − Support team members in reaching their professional development goals.
• − Compile clinical data, write activity reports, and prepare applications for the Rent Supplement Program (PSL).
• − Represent the organization on local committees and maintain strong relationships with community and institutional partners.
• − Contribute to the overall operations of the organization as needed.
• − Perform any other related duty.

Advantages

• − Group insurance plan with 50% employer contribution.
• − Additional compensation for on-call duty and use of personal phone.
• − Generous vacation bank with flexible personal days.
• − Supportive, engaged, and people-centered work environment.
• − Opportunities for professional development and ongoing training.

Job requirements

• − University degree in Social Sciences (Psychology, Social Work, Psychoeducation, Criminology, or Sexology).
• − Minimum of 5 years of experience in psychosocial intervention and clinical coordination, ideally with individuals experiencing homelessness.
• − Proven experience in team supervision and clinical management.
• − Strong knowledge of community and government resources.
• − Sensitivity to the issues and realities of the community sector.
• − Proficiency in office software (MS Office suite).
• − Up-to-date certifications in CPR, First Aid, and Overdose Prevention (Naloxone).
• − Bilingualism (French/English) is an asset.

Desired profile

• − Strong clinical judgment with the ability to quickly analyze situations and make informed decisions in psychosocial interventions.
• − Natural leadership, with the ability to inspire and guide a team toward success.
• − Empathy and diplomacy, with attentive listening and a compassionate, needs-based approach.
• − Clear and effective communication that fosters collaboration.
• − High adaptability in the face of change and unexpected situations.
• − Strong problem-solving skills with the ability to implement appropriate solutions quickly.