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General Manager
General ManagerOptima Living • Kelowna, Regional District of Central Okanagan, Canada
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General Manager

General Manager

Optima Living • Kelowna, Regional District of Central Okanagan, Canada
12 days ago
Job type
  • Full-time
Job description

Let us welcome you home to White Heather Manor in Kelowna, BC

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision : For every person to feel at home.

Let us welcome you home. All of us here feel it is an honor to work with our residents and we advocate a resident-centered approach where the Resident is the focus of all our endeavors.

Summary

As the General Manager you are responsible for providing day-to-day operational support. This includes an understanding of finance, occupancy, resident support, employee / labour relations, as well as relationship building with our support services team. This position reports to Regional Operations Manager.

Key responsibilities

Talent Management

  • Build and nurture a strong interdisciplinary team of Managers and Front-line employees : sources, selects and onboards key talent.
  • Responsible for setting and implementing site level vision, mission, values, and organizational strategies.
  • Ability to drive results through others.
  • Actively plan for growth and succession in pipeline development.
  • Ability to inspire a diverse, employer of choice culture with a focus on ‘Let Us Welcome You Home.’
  • Provides coaching and mentoring.
  • Conducts performance evaluations.
  • Promotes team building and engagement.

Ensure our commitment to Best in Class and excellence

  • Reward and recognize those who embody our ‘Best-in-Class approach’ and to those who live by our credo of ‘Let us Welcome You Home.’
  • Maintains compliance with provincial legislation and accreditation standards.
  • Interact with residents to resolve enquiries in a friendly, service-oriented manner.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
  • Financial Competencies

  • Budget creation and implementation.
  • Having the skills and knowledge to make informed decisions about managing within a budget.
  • Demonstrates the ability to analyze data and financial statements establishing targets and driving results.
  • Managing Relationships

  • Inspires a positive culture for families, residents, and employees.
  • Miscellaneous

  • Other duties as assigned to support operational requirements.
  • Qualifications & Experience

  • Minimum (3) three years of experience in management.
  • Experience in mental health and / or nursing preferred.
  • Completion of CPR and First Aid is an asset.
  • Exceptional interpersonal skills with peers, residents, visitors, and operational partners.
  • Superior organizational skills with the ability to handle multi-resident requests.
  • Superior oral and written communication skills.
  • Demonstrate the ability to prioritize and problem solve.
  • Conditions of Employment

  • Clear Police Information Check.
  • Clear Vulnerable Sector Check.
  • #J-18808-Ljbffr

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    General Manager • Kelowna, Regional District of Central Okanagan, Canada

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