Junior Business Systems Analyst

Junior Business Systems Analyst (Functional Application Analyst 1)

City of Surrey

PROJECT (2 YEARS)

Union - CUPE Local 402 – Project (2 Years)

SCOPE

The Business Improvement Team is looking for a Junior Business Systems Analyst (Functional Application Analyst 1) to join the team to support the Land Development processes. The incumbent will work as part of the team to provide guidance, support and training of the city’s Land Management System (AMANDA). Considerable judgment, problem solving ability and expertise is required to develop solutions to operations issues arising out of the system that could have a serious impact to the City.

RESPONSIBILITIES

• Participates in ongoing business operations and completes work assignments, as delegated.
• As the primary source of contact, responds to, investigates, prioritizes, and resolves integrated administrative, technical, or operating problems within the functional end user base using standard methodologies and procedures, interpreting or adapting as situations and problems arise.
• Provides ongoing support and training to all end users, including management staff, through training programs, one on one consultation, systems, or procedural advice etc.
• Assumes key role in the future development of the system by participating in development of business cases, taking business unit lead role in needs identification, defining requirements, assisting with development of work break down structure and project plans, and assumes key business unit role in testing and implementation.
• Work closely with departmental stakeholders to develop strong working relationships and to effectively articulate and advocate on their behalf.
• Has frequent contact with IT for all system issues raised by business users and manages their resolution.
• Maximizes integration between end user groups by analyzing business processes and recommending improvements where appropriate.
• Leads report development (Ad Hoc Reporting with SQL, Crystal Reports, Power BI) based on end user needs, both staff and management.
• Other job-related duties as assigned

QUALIFICATIONS

KNOWLEDGE SKILLS AND ABILITIES

OTHER INFORMATION

INTEGRITY

Help us build a world-class city. We are hiring talented innovators seeking meaningful work to drive our city - and their careers - forward.

Apply online at www.surrey.ca / careers

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