Service Support Aide (Emergency, Ambulatory Care)

Come work as a Service Support Aide with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Service Support Aide to join the Emergency team at Lions Gate Hospital in North Vancouver BC. Apply today!

As a Service Support Aide in Perinatal Services at Vancouver Coastal Health you will:

• Assist in the delivery of client care. You will do this while working under the functional direction of a Registered Nurse or other designate and in cooperation with interdisciplinary team members.
• Perform duties such as:
• cleaning maintaining and ensuring equipment is in working order
• providing client/patient care within scope of practice
• transporting clients/patients to and from required areas using stretchers and wheelchairs
• moving a variety of equipment within the unit
• assisting nursing and technical staff with the lifting and transferring of clients/patients
• providing support to clients/patients with bathroom care needs
• assisting clients/patients with meals and maintaining supplies for various carts rooms and storage areas
• cleaning equipment and designated areas as required to maintain a clean and safe environment for clients/patients and staff

Education & Experience

• Grade 10
• Graduation from a recognized Resident Care Attendant program or an equivalent combination of education training and experience.

Knowledge Skills & Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH

VCH is a world class innovator in medical care research and teaching delivering service to more than one million BC residents. At VCH we embrace thinking boldly taking smart risks and going first when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package including MSP extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports including counselling critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices diverse teams and inclusive environments which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities including Indigenous Peoples and members of racialized groups people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BCs Top Employers Canadas Best Diversity Employers and Canadas Top Employers for Young People in 2025.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.