Electronic Data Integration (EDI) Support SpecialistQueer Tech • Montreal, Montreal (administrative region), CA

Electronic Data Integration (EDI) Support Specialist

Queer Tech • Montreal, Montreal (administrative region), CA

19 days ago

Job type

Full-time

Job description

You Are :

We are seeking a new talent to join our team, where you will have the opportunity to collaborate on the project. An EDI (Electronic Data Interchange) skill support team to manage and troubleshoot the day-to-day operations of EDI integrations, including configuring tools, troubleshooting failures, and maintaining documentation.

Responsibilities :

Technical Support

: + Provide support for day-to-day EDI operations, including troubleshooting data translation, transmission failures, and integration errors to minimize business disruption.

Partner Management

: + Collaborate with internal teams and external trading partners to onboard new partners and maintain existing integrations.

System Maintenance and Configuration

: + Configure and manage EDI tools and translators (e.g., IBM Sterling, Boomi) and participate in system upgrades and testing.

Documentation

: + Create and maintain comprehensive documentation, including process flows, partner specifications, mapping guides, and troubleshooting procedures.

Data Mapping and Testing

: + Assist in setting up and configuring EDI connections, including mapping and testing EDI documents to ensure accuracy.

Monitoring

: + Monitor EDI transactions to ensure the timely and accurate processing of data.

This role requires being in the local office 2-3 days per week.

Basic Qualifications :

Bachelor’s degree in Comp Science or related field.

Strong knowledge of EDI standards such as ANSI X12, EDIFACT, and XML.

Minimum of 1 year experience with EDI tools and translators (e.g., IBM Sterling, Boomi, Gentran).

Familiarity with EDI transfer protocols like AS2, FTP, SFTP, and HTTP / s.

Strong analytical and problem-solving skills with a proactive approach to managing daily support tasks.

Excellent communication skills to collaborate with both technical teams and business stakeholders, and to explain complex technical concepts to non-technical users.

English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement

Preferred qualifications :

A good understanding of supply chain processes (e.g., order management)

Experience with other EDI tools or platforms beyond those listed (e.g., webMethods, etc.).

Demonstrated ability to handle complex EDI issues and implement long-term solutions.

Familiarity with industry-specific EDI requirements or standards.Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.The recruiting efforts for this position are intended to fill a brand new position.Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Role Location Hourly Salary Range

British Columbia / Ontario $25.41 to $49.45

Notre profil :

Les centres de technologie de pointe représentent le moteur de la réinvention dans le parcours de transformation de nos clients. Grâce à une équipe de plus de 255 000\

personnes présentes dans 24 pays, ces centres permettent à nos clients d’avoir un accès clair à des données sectorielles et à des solutions technologiques avant-gardistes.

Plus forts ensemble !

Les centres de technologie de pointe ont un impact considérable sur la résolution des problèmes opérationnels de nos clients en tirant parti de l’innovation, des renseignements, de la connaissance du secteur, des nouvelles technologies de l’information et des nouvelles compétences technologiques. Aujourd’hui, alors que la technologie fait évoluer le monde plus rapidement, nos clients sont confrontés à des défis sans précédent et ont plus que jamais besoin de nous. En tant que réseau, les centres de technologie de pointe sont en mesure de donner accès à de plus grandes opportunités ainsi qu’à une valeur exponentielle pour nos clients.

La valeur pour nos clients et notre personnel

Pour nos clients, ce réseau offre la force de notre diversité géographique, une plus grande résilience et un accès transparent aux connaissances sectorielles les plus approfondies, aux plus récentes solutions d’IA générative et à l’expertise technologique du monde entier. Pour notre personnel, il permet d’accéder à des parcours professionnels véritablement décloisonnés au sein d’une équipe de spécialistes hautement collaboratifs, où chacun peut tirer profit de l’expérience des autres et relever les défis les plus complexes auxquels sont confrontés les clients du monde entier.

Votre profil :

Nous cherchons à recruter une nouvelle personne de talent qui aura l’opportunité de contribuer aux projets de notre équipe. Une équipe de soutien spécialisée en EDI (échange de données informatisé) chargée de gérer et de dépanner les opérations quotidiennes des intégrations EDI, incluant la configuration des outils, la résolution des pannes et la mise à jour de la documentation.

Responsabilités :

Soutien technique

: + Offrir un soutien pour les opérations EDI quotidiennes, incluant le dépannage de la traduction des données, la résolution des échecs de transmission et la correction des erreurs d'intégration, afin de réduire au minimum les interruptions des activités.

Gestion des partenaires

: + Collaborer avec les équipes internes et les partenaires commerciaux externes afin d’intégrer de nouveaux partenaires et de maintenir les intégrations existantes.

Maintenance et configuration des systèmes

: + Configurer et gérer les outils et les traducteurs EDI (comme IBM Sterling, Boomi) et participer aux mises à niveau ainsi qu’aux tests des systèmes.

Documentation

: + Créer et maintenir une documentation complète, incluant les flux de processus, les spécifications des partenaires, les guides de cartographie et les procédures de dépannage.

Mappage et tests des données

: + Aider à la mise en place et à la configuration des connexions EDI, incluant le mappage et les tests des documents EDI, afin de garantir leur exactitude.

Surveillance

: + Surveiller les transactions EDI afin de garantir un traitement précis des données dans les délais prescrits.

Ce rôle exige une présence de 2 à 3 jours par semaine au bureau local.

Exigences de l’emploi :

Baccalauréat en informatique ou dans un domaine connexe.

Connaissance approfondie des normes EDI comme ANSI X12, EDIFACT et XML.

Au moins 1 an d'expérience avec des outils et des traducteurs EDI (comme IBM Sterling, Boomi, Gentran).

Familiarité avec les protocoles de transfert EDI comme AS2, FTP, SFTP et HTTP / s.

Solides compétences en matière d'analyse et de résolution de problèmes, avec une approche proactive dans la gestion des tâches de soutien quotidiennes.

Excellentes compétences en communication pour collaborer avec les équipes techniques et les parties prenantes, ainsi que la capacité à vulgariser des concepts techniques complexes à des

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