Head of Engineering - DNS Services

Contract Type : Permanent

Location : Hybrid, with a minimum of 20% in the Oxford and London offices per month

About Us

Were Nominet a world-leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. Alongside our work as the national domain name registry, we support programmes that use technology to improve peoples lives by making the internet safe and resilient.

The Role

As the Head of Engineering for DNS services at Nominet, you will lead a core technology engineering team to deliver industry-leading systems for the internet. This is a critical role with responsibility for engineering one of Nominets main business lines. You will manage a highly skilled team who are either deep experts in the Domain Name System (DNS) or software engineers who will develop custom applications and automation which underpins our DNS Services. This role requires a good understanding of distributed systems and modern software engineering and would suit someone from a Site Reliability Engineering or DevSecOps background with extensive experience in managing mission-critical systems based on open source software. To be successful in this role, you will need to build on our existing DNS product and balance service delivery with the broader strategic goals of the organisation. You will take a data-driven approach to technology and have a relentless focus on simplicity and working software. This way of working will inform your decision-making and provide a feedback loop to drive incremental improvements. Overall, you will be a natural problem solver with the mindset for excellence across the entire software development lifecycle architecture, engineering, and into operations.

What You’ll Be Doing

• Lead the DNS Engineering function : Manage and mentor engineers, fostering a collaborative and innovative team culture.
• Technical leadership : Partner with senior DNS experts to guide the design, delivery, and operation of Nominets DNS products and services, ensuring they are robust, scalable, and aligned with industry best practices.
• Design authority alignment : Work closely with DNS architects and principal engineers to ensure expert thinking is embedded in our products and services.
• Strategic direction : Collaborate with the CTO, Technology Leadership Team, Architecture, and Product to shape and deliver the DNS strategy.
• Software and service design : Ensure DNS software and services meet current and future business needs, with a focus on innovation and continuous improvement.
• Project delivery : Deliver DNS initiatives on time, within budget, and to high quality standards, managing risk and ensuring rigorous testing.
• Operational excellence : Ensure DNS services meet or exceed SLAs for uptime and performance through proactive monitoring, maintenance, and optimisation.
• Stakeholder collaboration : Work closely with Network Engineering, Security, Platforms, and SRE to ensure DNS services are fully integrated and aligned with organisational goals.
• People development : Recruit, develop, and retain top DNS talent, fostering continuous learning and keeping skills aligned with advances in DNS technology.

About You

What To Expect Next

What We Offer

Diversity Statement

We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know

Security Statement

Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.

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