Territory Manager, Commercial Insurance

Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity.

These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of we’re here to help people is what motivates us to keep the amazing talent we attract, for a long time.

We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members.

We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Territory Manager, Commercial Insurance to join BrokerLink and work out of one of our offices in New Brunswick on a Permanent Full-Time basis.

As part of our employee promise, here are some of the many perks of working with us :

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX : IFC) program with matching aspect
• Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of : Personal days, Volunteer days, Exam / Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2023

What the Role Entails :

• Build and lead a highly engaged team.
• Drive growth and deliver second to none customer experience.
• Work with senior management to develop business strategies which deliver outperformance.
• Implement and execute on these plans by leveraging managers’ talents and skills sets through strong regional collaboration.
• Contribute to driving growth and brand awareness in your Territory, by providing the leadership on planning and driving marketing initiatives.
• Accountable for overall recruiting and staffing of commercial insurance teams.
• Network within your regional broker association & industry contacts to attract top talent.
• Responsible for managing, coaching, and developing commercial insurance managers. This includes conducting regular one on one meetings with direct reports and proactively managing succession plans for the teams.
• Building and execution of the Engagement Action Plans. Motivate staff to participate in company objectives and continuously keep them informed of changes or new directions.
• Responsible for ensuring that quality of service meets expected standards.
• Examine customer experience and implement tools and programs to enhance their experience.
• Analyze and resolve service and sales problems and follow up with clients on escalated issues as required.
• Develop and maintain strong working relationships with our key insurer partners.

The Successful candidate will have :

• If you feel you have the equivalent skills, please apply*
• Leadership and management experience in insurance brokerage operations.
• College or university degree in related area or commensurate work experience.
• Strong track record of leading highly engaged teams across multiple locations.
• Understand the needs of the customer (internal and external).
• Strong communication and negotiation skills.
• Strong team player and collaborator.
• Management of projects or initiatives outside of daily areas of responsibilities with multiple stakeholders.
• Analytical and problem-solving abilities; develops optimal solutions that maximize organizational performance.
• Required to travel on a regular basis within the Region to drive results, meet with responsible managers and drive engagement.
6 days ago