Security Analyst - Managed Security Services

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

What you will do

24x7 Support – 80% job weight

• Monitor, analyze, and respond to security alerts, incidents, and threats using SIEM, EDR and other security monitoring tools. Escalates second-level support to senior team members
• Collects and disseminates information to clients during and post-incident
• Identifies, records, and escalates service performance trends, anomalies, and SLA breaches to senior leadership
• Updating the knowledge base articles
• Applies Trusted Advisor techniques to build up client trust and influence loyalty
• Professional Development – 20% job weight
• Attends training sessions or shadowing activities, and obtains industry related certifications as determined by Manager
• Participate notably in assigned self-paced trainings

What we expect of you

Beginner level certification in a Managed Security Services discipline is a plus, including but not limited to :

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 37.5-hour workweek, and paid on a bi-weekly payroll schedule.

Pay range : $28,21 - $39,28, depending on experience and skill set

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, CDW's AI Applicant Notice.

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