IT Deskside Care Manager : Lead National End-User Support

A leading insurance company located in Markham, Canada, is seeking an IT Care Deskside Manager to lead a national team. The role involves managing exceptional end-user IT support, ensuring team effectiveness, and enhancing customer satisfaction. With a focus on performance metrics, the manager will drive initiatives to meet key service objectives while fostering a collaborative work culture. The position offers a salary range of $90,000 to $115,000, along with a robust benefits package, including professional development and a hybrid work model.

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