Senior Manager Employee Relations

Requisition ID: 246477

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

The Senior Manager Employee Relations plays a critical role in fostering a safe respectful and inclusive workplace culture at Scotiabank. This role provides leadership and direction to an Employee Relations (ER) team prioritizes and oversees workload for ER Managers and independently manages complex high-risk workplace issues across an assigned portfolio. The Senior Manager ER partners with executives people managers and employees to resolve workplace issues and mitigate risk.

Is this role right for you In this role you will:

• Culture & Leadership
  
  • Lead a team of skilled ER Managers to effectively support their assigned business lines HR Business Partners and HR Heads in addressing complex workplace issues.
  • Provide guidance and support on stakeholder discussions and escalated matters to ensure timely resolution and risk mitigation.
  • Develop team capabilities in investigations communication problem-solving and other critical skills. Identify training needs and deliver ongoing objective feedback.
  • Foster an engaging inclusive and results-driven team environment by promoting collaboration recognizing performance valuing diverse perspectives and ensuring accountability for goals.
  • Organize and deliver ER team meetings and learning sessions; lead or participate in hiring processes for ER Managers and manage annual performance and development planning.
  • Share accountability for communicating the Banks vision values and business strategy.
  • Act as a champion of ScotiaBond the Banks Raise a Concern Program and uphold the Banks Code of Conduct

• Case Management & Investigations
  
  • Oversee case management and workload distribution for the ER team ensuring timely and appropriate resolution of matters.
  • Collaborate with other Senior Managers to ensure cohesive and consistent team practices.
  • Conduct formal investigations into high-risk matters (including executive-level cases) involving allegations of serious misconduct such as harassment discrimination violence or breaches of the Code of Conduct.
  • Provide early resolution or mediation support for escalated cases as appropriate.
  • Independently manage complex ER cases requiring expertise in employment law Scotiabank policies and global HR standards.

• Advisory & Coaching
  
  • Advise coach and train ER Managers and stakeholders on managing complex workplace issues.
  • Serve as a subject matter expert providing strategic guidance and coaching to executives people managers and HR Business Partners on high-risk ER matters.
  • Communicate solutions clearly and concisely considering client needs assessing risks and ensuring fairness and consistency in policy and practice.

• Strategic Partnerships & Insights
  
  • Support ER Managers in overseeing large-scale initiatives such as reorganizations and restructurings.
  • Identify trends and provide insights to senior leadership to inform HR strategy talent management and risk mitigation.
  • Recommend training opportunities for people managers and employees on ER-related topics.

• Compliance & Risk Management
  
  • Ensure case documentation meets legal and internal standards.
  • Monitor adherence to ER processes and protocols recommending improvements as needed.
  • Challenge existing practices and propose innovative solutions to systemic issues.
  • Lead or participate in projects to drive organizational change within Employee Relations.
  • Manage team expenses and identify efficiencies to reduce costs.
  • Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabanks Values its Code of Conduct and the Global Sales Principles while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational compliance AML/ATF/sanctions and conduct risk.

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:

• Post-secondary degree or diploma in Human Resources Employment Law or another related field preferred
• 10 years of experience in Human Resources Employee Relations or Employment Law
• Advanced knowledge of employment law HR policies and ER best practices
• Expertise in interviewing negotiation mediation and conflict resolution techniques.
• Exceptional verbal and written communication skills including report writing and presentations.
• Demonstrated experience in delivering clear concise and empathetic communication tailored to diverse audiences.
• Demonstrated experience in providing responsive customer-focused support to employees and leaders ensuring timely resolution of inquiries.
• Demonstrated experience in building and maintaining strong trust-based relationships with employees leaders and stakeholders.
• French and/or Spanish language skills are always an asset

Whats in it for you

• Operate independently with guidance from the Director Employee Relations
• Collaborate with internal and external partners(e.g. Employment Law Group Corporate Security Operations HR Partners)
• Engage in preliminary discussions with external legal counsel under the direction of the Director ER/LR.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.