Licensing Enforcement Inspector

Under the general supervision of the Licensing Enforcement Coordinator, in accordance with By-laws and established procedures, utilizing conflict resolution, customer service skills, problem solving, critical and independent thinking and By-law interpretive skills; the licensing inspector is responsible for the research, investigation and survey of licensed premises and complaints regarding businesses which may require a license under the Community Safety Business Licensing By-law. The research, investigation and survey of such properties but not limited to include Converted Residential Dwellings, Used Good Dealers, Short Term Rentals, Designated Cannabis Growers, Flee Markers, Precious Metal Dealers.

This position promotes and maintains compliance with multiple municipal By-laws such as: The Neighborhood Livability By-law; Vacant Building By-law; Community Safety business licensing By-law; the Graffiti Control By-law; and other community standards By-laws which address property standards and neighborhood conditions, community protection, and safety issues.

As the Licensing Enforcement Inspector, your duties will include:

• Research, Investigate and inspect Short Term Rental premises which may require licensing to ensure compliance under the Community Safety Business Licensing By-law, Neighborhood Livability By-law, and Vacant Building By-law.
• Research, Investigate and inspect Converted Residential Dwellings premises which may require licensing to ensure compliance under the Community Safety Business Licensing By-law, Neighborhood Livability By-law, and Vacant Building By-law.
• Research, investigate premises to ensure compliance under the, Neighborhood Livability By-law, and Vacant Building By-law.
• Investigate complaints regarding premises where an alleged business is operating and may require a license through the Community Safety Business Licensing By-law.
• Issue notices of violation where appropriate and required.

Your education and qualifications include:

1. Grade 12 and completion of a post-secondary certificate in a by-law enforcement related program along with a minimum of two years related experience; or an equivalent combination of training, education and experience in a justice related field, conflict resolution, customer service or related discipline.
2. Ability to acquire working knowledge of the Amanda data system within 3 months.
3. Demonstrated ability to objectively conduct effective investigations, collect usable evidence, take statements from citizens for use in court and make meaningful observations and present findings.
4. Demonstrated analytical, problem solving and organizational skills. (I.e. gathering relevant information, checking facts and data, interpreting information, identifying problems and generating workable solutions).
5. Demonstrated general knowledge of by-laws, regulations, policies and procedures relevant to the position.
6. Knowledge of special constable and by-law enforcement officer powers and authority.
7. Demonstrated ability to communicate clearly and concisely in written and oral format.
8. Demonstrated ability to establish and maintain respectful working relationships with staff, other agencies and a diverse community e.g. handle and resolve confrontational situations.
9. Demonstrated file management and organization skills and the ability to take detailed and accurate records.
10. Demonstrated ability in operating Microsoft Office applications – Word and Outlook would be considered an asset.
11. Demonstrated ability to type accurately at 20 w.p.m. net.
12. Knowledge of court procedures and the ability to testify in a court of law.
13. Ability to maintain professional standards, follow directions from a supervisor, respect policies and procedures, project values compatible with the organization and show commitment to the organization and task completion.
14. Ability to interpret by-laws and convey this information to others associated with the work.
15. Ability to make independent decisions and take responsibility for one’s own actions.
16. Ability to work in a team setting or independently with minimal supervision.
17. Ability to successfully complete additional training as required by the Division.
18. Willingness and ability to wear and care for a uniform and safety equipment as determined necessary by the Division.
19. Knowledge in building or structural design and construction would be considered an asset.

*IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.