customer service assistant

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Tasks

• Produce informational materials to increase awareness of services available
• Supervise staff
• Train staff
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Maintain records and statistics
• Receive and log complaints
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information
• Explain rules of games to patrons and ensure that rules are followed

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?

Experience

• 1 to less than 7 months
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week