At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.
We are looking for a Guest Service Agent to join our Hotel team in Inuvik, NT . Reporting to the Operations Manager, Hotel , you will be the front-line representative for the hotel and will strive to provide an exceptional, proactive, and memorable experience for the guest.
Responsibilities :
- Greet, register, and assign rooms to guests of the hotel
- Verify customers' credit, and establish how the customer will pay
- Contact housekeeping or maintenance staff when guests report a problem
- Make and confirm reservations
- Assign and distribute room keys
- Perform bookkeeping duties such as balancing accounts and conducting nightly audits
- Keep records of room availability and guests' accounts
- Record guest comments or complaints, referring them to managers when necessary
- Review accounts and charges with guests during the check-out process
- Answer inquiries pertaining to hotel services, guest registration, and travel directions
- Arrange tours, taxis, and restaurant reservations for guests
Qualifications :
- Exceptional customer service and interpersonal skills
- Professional appearance and attitude
- Excellent verbal and written communication skills
- Ability to problem-solve
- Good organizational skills, able to multi-task, and is detailed-oriented
- Flexible schedule (able to work evenings, weekends, and holidays)
If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence to www.
ir.rentnorthview.com / about / careers . Please note, only those candidates chosen to continue through the selection process will be contacted.
Northview welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Guest Service Agent (Temporary)
Answer inquiries pertaining to hotel services, guest registration, and travel directions. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada. Greet, register, and assign rooms to guests of the hotel. Contact h...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Bilingual Customer Service Representative
Bilingual Customer Service Representatives (CSR) will have the ability to use their customer service skills, technical savvy, and results driven mindset to directly help customers in a clinical setting that utilize. Technical Customer Service Representatives (CSR) will have the ability to use their ...
Supply Chain Warehouse Associate
The Supply Chain Warehouse Associate is accountable to Logistics Supervisor for activities relating to the warehouse organization, receiving, storage, material flow to internal customers and shipping in accordance with the requirements outlined in Standard Operating Procedures and Good Manufacturing...
Customer Service Representative (Canada) – Day, Evening and Overnight Agent, 24/7/365
Leveraging their expertise in customer service and Teladoc Health services, they adeptly manage inbound and outbound calls, coordinate transfers to clinicians, schedule intakes and appointments, and consistently deliver top-tier service. The Customer Service Representative (CSR) position is pivotal ...
Warehouse Associate
The Warehouse Associate performs warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, shipping, and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment. Warehouse experience an asset, but not requ...
Bilingual Customer Service Representative (18 month contract)
Bilingual Customer Service Representative (18 month contract). Empire life is looking to hire a Bilingual Customer Service Representative to join our Retail Operations team!. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Provi...
retail sales associate
Conduct sales transactions through Internet-based electronic commerce. Maintain sales records for inventory control. ...
office administrative assistant
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Determine and establish office procedures and routines.Schedule and confirm appointments.Answer telephone and relay telephone calls and messages.Set up and maintain manual and computerized information f...
Night Receptionist
We are looking for Night Receptionists for our international resorts. ...