Christmas Registration Tech Support CaseworkerThe Salvation Army International • Vancouver, Metro Vancouver Regional District, CA

No longer accepting applications

Christmas Registration Tech Support Caseworker

The Salvation Army International • Vancouver, Metro Vancouver Regional District, CA

30+ days ago

Job type

Temporary

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description :

Position Purpose summary :

This is temporary contract position for the Christmas season.Boundless Vancouver organizes a Christmas Toy shop which includes both the collection and distribution of toys and Christmas hampers. The Systems Technical Support Caseworker works to support the frontline team through processing online registrations and, as the frontline team serves families, who are the recipients of toys and Christmas hampers.

Key Accountabilities :

Create an online form with Ninja Forms and Mailchimp that can be accessed on our WordPress website, enabling families to register online.

Troubleshoot promptly when problems or issues arise.

Create scheduling for appointments which integrates forms, database, and caseworker schedules.

Process online applications through the casework database (Link2Feed) and provide registrations to casework time in a clear and timely fashion.

Evaluate and process applications for our Christmas program according to registration criteria.

Record all essential information into the database (Link2Feed).

Assist in the maintenance of client files as directed.

Work in a busy environment and in a team setting with a calm and positive attitude.

Maintain confidentiality and keep accurate client files and statistical records.

Ability to understand and be sensitive to cultural differences.

Demonstrate empathy and concern for families with respect, assertiveness, and tact.

Perform other related duties as assigned.

Health & Safety :

Background check consent

A clear vulnerable sector screening

Non-violent Crisis Intervention training

Health & Safety training

CRITICAL RELATIONSHIP MANAGEMENT

Governance

Boards and Councils :

Internal :

N / A

External :

N / A

MANAGERIAL RESPONSIBILITY :

Reports directly to Caseworker

Direct reports : N / A

FINANCIAL AND MATERIALS MANAGEMENT :

Maintain confidentiality and privacy in relation to individual and family records.

Working Conditions :

The incumbent’s work environment is typically in the community ministries office and community.The job incumbent may be exposed to the risk of minor harm, injury, or illnesses due to :

Physical attacks by others (i.e., violent / aggressive person).

Exposure to infectious diseases.

Other potentially dangerous situations.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

education and experience Qualifications :

Education, Qualifications and Certifications :

The successful job applicant will have completed a high school diploma or higher level of education.NOTE : An alternative level of education and experience may be acceptable.

Up to three (3) months of prior related experience, including experience working with multi-barriered neighbours.

Experience and Skilled Knowledge Requirements

Experience with a non-profit organization is an asset.

Proficient computer skills and familiarity with Microsoft Office, Ninja Forms, WordPress, Mailchimp and Link2Feed.

Skills and Capabilities

Strong communication skills – oral and written.

Organizational skills – scheduling, time management, prioritizing tasks.

Team mindset.

Compensation :

The target hiring range for this position is $17.85 to $21.66 with a maximum of $25.99.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.

#J-18808-Ljbffr

Create a job alert for this search

Caseworker • Vancouver, Metro Vancouver Regional District, CA

Similar jobs

Temp Cantonese-Speaking Labor Support – Chinese New Year

Express Employment Professionals • Richmond, British Columbia, Canada

Temporary

Competitive (based on assignment).Cantonese-speaking temporary labor support staff.This is a great short-term opportunity for individuals looking for flexible work. General labor and warehouse suppo...Show more

Last updated: 6 days ago • Promoted

Customer Success Support Coordinator - richmond

IMGadgets • richmond, bc, ca

Full-time

Competitive Salary - $43,000 - $45,000.Prescription Plan, Chiropractor, Physiotherapist, and more.Are you a people person with a knack for problem-solving? We’re seeking a Customer Success & Suppor...Show more

Last updated: 2 hours ago • Promoted • New!

Owner Operator - Richmond Job Details | Purolator

Purolator • Richmond, BC, Canada

Full-time

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. The places we go, the elements we brave, the pr...Show more

Last updated: 19 days ago • Promoted

Denmark looking for a babysitter or nanny in Squamish

Sitly • Squamish, CA

Part-time

We have 1 child (1 boy, 1 year old).Feel free to contact me so we can make an appointment.Show more

Last updated: 2 days ago • Promoted

Chat Support Agent Fully Remote

Magna International • Vancouver, British Columbia, Canada

Remote

Full-time

A Chat Support Agent delivers real-time assistance via online chat, addressing inquiries, troubleshooting issues, and providing product information professionally. Key skills include strong communic...Show more

Last updated: 6 days ago • Promoted

Resident Caretaker

Hudson Projects Corp. • Vancouver, BC, Canada

Full-time

Salary Range : $60,000 - $65,000 per year.Hudson is a Vancouver-based real estate developer.We create uniquely aspirational spaces that fit within the urban fabric of our community.Working with a gr...Show more

Last updated: 10 days ago • Promoted

Case Specialist - vancouver

IDC Worldsource Insurance Network Inc. • vancouver, bc, ca

Full-time

Reporting to the New Business Manager in BC, the successful candidate is responsible for New Business and Inforce Business servicing to IDCWIN brokers across Canada. The candidate must be customer c...Show more

Last updated: 10 days ago • Promoted

Resident Caretaker - vancouver

Hudson Projects Corp. • vancouver, bc, ca

Full-time

Last updated: 10 days ago • Promoted

Private Tutoring Jobs Richmond

Superprof • Richmond, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Signal Technician

Canadian Armed Forces • Vancouver, BC, Canada

Full-time +1

Are you a tech enthusiast who also loves the outdoors? As a Signal Technician, you’ll specialize in managing communications systems for the Canadian Armed Forces (CAF) in various environments in Ca...Show more

Last updated: 14 days ago • Promoted

First Aid Trainer

Paladin Security • Burnaby, British Columbia, Canada

Full-time +1

We are looking for a part-time.Paladin team! This position is forecasted to be 24-hours per week, teaching either Basic First Aid (BFA) or Intermediate First Aid (IFA) at our office in Burnaby.In t...Show more

Last updated: 26 days ago • Promoted

Community Support Worker

Pacific Coast Community Resources • Vancouver, BC, CA

Full-time

Quick Apply

COMMUNITY SUPPORT WORKER - Casual About the role As our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their ...Show more

Last updated: 30+ days ago

B1900 First Officer (Vancouver)

Equest • Richmond, British Columbia, Canada

Full-time +1

As Pacific Coastal Airlines becomes one of the leading regional airlines in Canada, we're looking for qualified permanent full-time. As a People First organization, we understand a fulfilling career...Show more

Last updated: 4 days ago • Promoted

Academy Instructor, Private Jet Broker - richmond

Elysium Private Jet • richmond, bc, ca

Part-time

Elysium Academy is seeking an experienced private jet broker to join our team as an Academy Instructor and Student Support Manager. We're looking for a knowledgeable aviation professional to teach, ...Show more

Last updated: 2 days ago • Promoted

Customer Success Engineer - richmond

BioIntelligence Technologies • richmond, bc, ca

Full-time

BioIntelligence Technologies started with a simple goal : accelerate access to greener chemicals for families, friends, citizens, and the planet. Today, biotech accounts for 20% of all molecules and ...Show more

Last updated: 25 days ago • Promoted

Customer Success Manager - richmond

PostGrid • richmond, bc, ca

Full-time

PostGrid is a global leader in enterprise SaaS platforms for automated offline communications.Our robust APIs empower organizations to create, personalize, and dispatch physical mail letters, postc...Show more

Last updated: 3 hours ago • Promoted • New!

Customer Success Support Coordinator - IMGadgets

IMGadgets • richmond, bc, ca

Full-time

Last updated: 2 hours ago • Promoted • New!

Regional Manager - Regional Learning Centre (RLC)

Nucleus Independent Living • delta, bc, ca

Full-time

Regional Learning Centre (RLC).Full Time – Contract 12-18 months.The Regional Learning Centre (RLC) supported by Nucleus Independent Living strengthens the skills and abilities of direct care provi...Show more

Last updated: 3 hours ago • Promoted • New!