Senior Manager, AI and Data Science - Tangerine

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Title: Senior Manager, AI and Data Science - Tangerine

Requisition ID: 250355

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

As the Senior Manager, AI & Data Science, you will report to the Director and Head of Tangerine Analytics, and partner closely with business leaders across the bank. You will be responsible for advancing Tangerine’s predictive, prescriptive, and cognitive analytics capabilities. This role will focus on forecasting business outcomes, optimizing customer targeting and treatment strategies, and embedding advanced modelling capabilities within Tangerine’s agentic AI framework.

You will lead the design and implementation of Next-Best-Action capabilities, including the full suite of predictive models and optimization engines. They will also drive the transformation of Tangerine’s Data Science practice toward an agentic, automated workflow, enabling faster insights, scalable experimentation, and intelligent decisioning across the enterprise.

Is this role right for you? In this role, you will:

• Accelerate Tangerine’s Campaign Optimization strategy by partnering across Product, Digital, CRM, and Channel teams to design intelligent targeting, treatment, and measurement frameworks. Leverages advanced modelling and experimentation to drive customer acquisition, growth, engagement, and retention at scale.
• Embed predictive, prescriptive, and cognitive models into Tangerine’s agentic AI workflows, enabling automated insight generation, real‑time decisioning, and faster speed‑to‑market. Ensures models are production‑ready, rigorously monitored, and continuously improved.
• Lead the development of high‑impact business cases – including opportunity sizing, scenario modelling, and value realization plans – to secure investment, prioritize innovation, and influence strategic decisions across the enterprise. Strengthens partnerships with senior business stakeholders through clear storytelling and outcome‑focused recommendations.
• Establish recurring forums and operating rhythms to review forecasts, model insights, campaign results, and optimization opportunities. Fosters cross‑functional alignment and deepens organizational understanding of value drivers, assumptions, and performance levers.
• Ensure excellence in risk management and operational controls, embedding Scotiabank’s Values, Code of Conduct, Global Sales Principles, and enterprise risk standards – including operational risk, data governance, AML/ATF, sanctions, and conduct risk – into all modelling workflows, analytical processes, and team operations.
• Build and lead a high‑performing AI & Data Science team, fostering a culture of innovation, curiosity, and continuous learning. Champions an inclusive environment, applies a coaching‑first leadership approach, and drives talent development, career mobility, and succession planning. Aligns team efforts to Tangerine’s strategic priorities and elevates the overall analytics craft.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• University Degree in Mathematics or Statistics
• 5-8 years of leading AI/ML teams in financial industry
• Experience with advanced analytics tools (Python, Big-Query, Vertex AI) – including predictive modelling; experience with GCP/ Big query is a plus
• Strong quantitative and qualitative analytical skills; excellent communicative ability to frame results of analyses
• Ability to thrive in an ultra-fast paced environment; adaptable and flexible when responding to deadlines
• Ability to synthesis complex information clearly and simply to a broad audience- excellent communication skills (verbal & written)
• Strong business acumen and strategic thinking capacity Experience winning business case approval and following through to successful implementation
• Thorough understanding of deposit product, key success factors and the regulatory environment surrounding them

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.