Customer Service Representative

At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming "partners in performance" with every customer. You'll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results.  This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You'll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.Responsibilities : Work directly with Account Managers to ensure customer requirements are netOrder entry, enter customer orders promptly and accurately into SAPMonitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.Work closely with demand planners to ensure needs are metManage invoicing processes to ensure timely and error-free customer billing.Support shipping and receiving activities to confirm all documents and goods match requirements.Reconcile inventory levels and assist in preparing accurate invoices.Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.Qualifications : 3+ years of related experienceExperience in a manufacturing environment is a mustStrong attention to detail and organizational skills.Proficient in excelAbility to adapt and re-prioritize in a dynamic operating environment.What we offer : Competitive salary based on experienceHealth and Dental BenefitsRSP contributions after 1 year of serviceHybrid work environmentRobert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.This job posting is for a current vacancy with our client.Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking "Apply," you're agreeing to Robert Half's Terms of Use.