Administrative clerk

The Clerk provides essential administrative and clerical support to the Cyber Security & Digital Solutions division of the Government of Nova Scotia. This role supports daily operations documentation management scheduling and communication processes ensuring the department functions efficiently during increased workload or staffing shortages. The Clerk works within established government policies procedures and confidentiality standards.

Tasks

Administrative Support

Prepare and format documents forms internal memos and correspondence.

Maintain organized digital and physical filing systems following government retention and security protocols.

Support organization of shared drives project folders and documentation workflows.

Data Entry & Records Management

Enter and update information in internal databases spreadsheets and tracking systems.

Review data for accuracy completeness and consistency.

Assist with tracking departmental deliverables service requests and other operational activities.

Operational Coordination

Schedule meetings coordinate logistics and support calendar management for team members.

Receive log and route incoming requests inquiries and documentation.

Assist in processing timesheets procurement forms invoices and internal administrative requests.

Customer Service & Communication

Respond to routine inquiries from internal staff and external stakeholders.

Provide timely and professional communication support.

Escalate complex or non-routine matters to appropriate supervisors.

Team Support (Cyber Security & Digital Solutions)

Assist in updating project documentation logging requests and supporting administrative aspects of digital projects.

Maintain confidentiality in handling sensitive or security-related information.

Support onboarding / offboarding administrative processes related to access forms and documentation.

Requirements

12 years of administrative or clerical experience.

Proficiency with MS Office tools (Word Excel Outlook).

High accuracy in data entry and document preparation.

Strong organizational abilities.

Ability to follow procedures and maintain confidentiality.

Assets

Experience in government public sector or security-sensitive environment.

Familiarity with records management and document control.

Experience with tools such as SharePoint Teams or case management systems.

Competencies

Attention to Detail

Time & Priority Management

Communication Skills

Customer Service Orientation

Teamwork & Collaboration

Adaptability

Deliverables

Timely completion of assigned administrative tasks.

Accurate and up-to-date records and databases.

Organized secure filing systems (digital and physical).

Efficient calendar communication and document support.

Consistent contribution to smooth departmental workflow.

Key Skills

Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,10 Key Calculator,Copywriting,Cash Handling,Planograms,Stocking

Employment Type : Employee

Experience : years

Vacancy : 1