Property Manager
Department : Property Management
Reports To : VP, Operations
Harbinger Network has partnered with a leader in development and property management, with a portfolio of over 15 million square feet of industrial retail and office. They are looking to add a Property Manager to their team!
Position Summary
The Property Manager is responsible for managing a mixed portfolio of Office, Medical and Banking Institution properties in the GTA and oversees the employees associated with maintenance of all properties.
KEY RESPONSIBILITIES
Financial :
- Demonstrate ability to understand financial goals, operate building assets in owners’ best interest and in accordance with established Policies & Procedures;
- Maintain accurate records of all property transactions and submit on timely basis (i.e., move-in / move-outs, capitol or major work, etc.);
- Prepare annual budgets and income projections in a timely and accurate manner and updated monthly for quarterly review meetings with Executives;
- Initiate necessary legal action, generate documents and process in accordance with Provincial and Company guidelines;
- Provide constant vendor / contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
Administrative :
Prepare and / or implement procedures and systems within company guidelines to ensure orderly, efficient workflow;Confirm all leases and corresponding paperwork are completed and input to our Yardi System accurately and on a timely basis;Ensure current Tenant files are properly maintained;Ensure all administrative paperwork (PO) are accurate, complete, and submitted on a timely basis;Ensure proper response and handling of all property emergencies with staff, Tenants, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on property, employee / Tenant injuries, fires, floods, freezes, etc.);Tenant Retention :
Deal with Tenant concerns and requests on timely basis to ensure Tenant satisfaction with management;Current Incumbent :
Develop and / or implement Tenant retention programs (i.e., Tenant functions, special promotions, monthly newsletters, etc.);Ensure distribution of all company or property-issued notices (i.e., bad weather, emergency, etc.);Consistently implement policies of the properties.Personnel Management :
Ensure efficiency of staff through ongoing training, instruction, and leadership;Plan weekly / daily office staff schedules and assignments;Coordinate maintenance schedule and assignments with Maintenance Staff;Administer action plans consistently, and document appropriately, communicate situations to Human Resources;Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.Maintenance :
Maintain property appearance and ensure repairs are noted and completed on timely basis. This requires regular property inspections and visits;Ensure that all service requests are recorded and communicated appropriately to maintenance.On emergency on call 24 / 7;Any additional duties and responsibilities as may be assigned, from time to time.Key Competencies
Verbal and written communication skills;Problem solving;Good judgment;Concern for safety;Customer service oriented;Attention to detail;Initiative;Reliability;EDUCATION AND EXPERIENCE
Property managers require completion of a college or university program in business administration, real estate finance or related field or an equivalent combination of technical training and experience in property management;3 years’ experience in property operations;Minimum 1 year experience in commercial property management required;Must have good knowledge of commercial real estate including a broad understanding of finance, leasing, legal, and marketing, construction, and the tenant relations requirements of managing a retail property;Effective written and verbal communication skills as well as presentation skills.Current Incumbent :
A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required.Strong mathematical ability;Health and Safety
Work in compliance with the provisions of the OHSA, regulations, and internal policies and procedures;Report to his or her supervisor any missing or defective equipment or protective device which could endanger any person;Report to his or her manager the contravention of the OHSA, regulations, or company H&S policies and procedures or any observed hazard;Refrain from operating any equipment, machine, device or thing or otherwise working in a manner that may endanger anyone;Avoid engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct;Know, understand and implement safe work practices and procedures;Know, understand and employ established rules and procedures for handling materials, equipment and processes (e.g. reporting unlabelled containers, using proper lifting techniques, etc.);Request that worn out or defective equipment be replaced;Use all safety devices provided, ensuring optimum condition of devices and report any defects immediately to a supervisor;Use equipment and materials only in the manner intended;Report all injuries, incidents, hazards and unusual conditions immediately to supervisor;Attend all required health and safety training programs (e.g. WHMIS, orientation), and apply knowledge to daily operating procedures;Follow Standard Operating Procedures as related to your work area.Working Conditions
Typical hours : Monday to Friday, 8 : 00 am to 5 : 00 pm, plus 24 / 7 emergency on-call;Significant physical effort. Significant exposure to environmental conditions. Moderate shift work or non- standard hours of work required.