Advocate Representative

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Job Information

Job Title : Advocate Representative

Job Requisition ID : 78472

Ministry : Assisted Living and Social Services

Location : Calgary

Full or Part-Time : Full Time

Hours of Work : 36.25 hours per week

Permanent / Temporary : Temporary (ending August 30, 2026)

Scope : OPEN

Closing Date : January 9, 2026

Classification : Program Services 3 (023PSA)

: $2,849.89 to $3,738.14 bi-weekly ($74,382 to $97,565 / year)

Assisted Living and Social Services (ALSS) helps provide stability and security for vulnerable Albertans, including seniors, people with disabilities, low-income individuals and those facing homelessness, while also providing opportunities to foster independence and quality of life. This includes supporting the delivery of preventive programming and helping Albertans access disability services, continuing care, homelessness supports, financial assistance and employment services, seniors supports and other social-based programs.

To find out more about our work visit : https : / / www.alberta.ca / assisted-living-and-social-services .

The Office of the Advocate for Persons with Disabilities supports the Advocate for Persons with Disabilities, who represents the rights, interests and viewpoints of Albertans with disabilities. To find out more visit : https : / / www.alberta.ca / advocate-persons-disabilities .

Role Responsibilities

The Advocate Representative role is meant for a person who finds reward in connecting with a broad range of people, enjoys creative problem solving and wants to make a positive difference in the lives of others.

The Advocate Representative is a frontline position within the Office of the Advocate for Persons with Disabilities (OAPD) that connects to Albertans and stakeholders over the phone, by email and in person to hear the concerns of the disability community. The Advocate Representative will :

Receive and analyze calls and correspondence to determine the most appropriate response and / or referral.

• Provide information and referrals to queries, concerns, and complaints received by the Advocate to assist Albertans in navigating multiple service delivery systems.

Support the completion of concerns resolution within the jurisdiction of the Advocate.

A portfolio of cases is managed by this position at any one time. The Advocate Representative follows up on inquiries under the jurisdiction of the Advocate including receiving inquiries, identifying issues, researching multiple pieces of data regarding the issue, developing a plan, completing action items and conducting following up. This position has a strong emphasis on review and analysis of issues and liaison with Albertans and stakeholders throughout these processes.

Please click this link to view the job description for this position .

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Minimum requirements for this role include : University degree in a related field, such as Social Work, Social Sciences, or Disability Studies, plus 2 years of related experience or diploma in a related field with 4 years of related experience.

Equivalency include : Directly related education or experience considered on the basis of :

Related experience includes :

Assets for this role include :

A valid class 5 operator’s license and access to a reliable vehicle or access to alternate transportation, as some travel is a requirement of this role.

This is full-time temporary role until Aug 30, 2026, working 36.25 hours a week.

A cover letter is required. Applications without a cover letter will not be considered.

Any costs associated with obtaining the required documents / checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents / checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees :

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https : / / www.alberta.ca / job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https : / / www.alberta.ca / international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https : / / canalliance.org / en / default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Elena Arefeva at Elena.Arefeva@gov.ab.ca .

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